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Audi Allentown

Allentown, PA

4.8
2,096 Reviews
Call Dealership (888) 709-1467
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4725 Hamilton Blvd

Allentown, PA

18103

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2,096 Reviews of Audi Allentown

May 04, 2025

Service was very good. Problems solved & covered by warranty. I really like the convenience of Audi service More

by Roman22
Recommend Dealer
Yes
Employees Worked With
James Lauman, James Lauman
Print
May 05, 2025 -

Audi Allentown responded

Thank you very much for such a great review, Roman! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 03, 2025

Tyler is always very accommodating and informative Tyler is always very accommodating and informative. He is very easy to work with and I would recommend him to be anyone's advisor any day. More

by Shaecon
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz, Tyler Pilz
Print
May 05, 2025 -

Audi Allentown responded

Thank you, Shaecon, for your kind words about Tyler. We're so glad to hear that he continues to be accommodating, informative, and easy to work with. Your recommendation means a great deal to us, and we're proud to have Tyler on our team providing the kind of service that earns this level of trust.

May 03, 2025

Tyler is always very accommodating and informative Tyler is always very accommodating and informative. He is very easy to work with and I would recommend him to be anyone's advisor any day. More

by Shaecon
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz, Tyler Pilz
Print
May 05, 2025 -

Audi Allentown responded

Thank you, Shaecon, for your kind words about Tyler. We're so glad to hear that he continues to be accommodating, informative, and easy to work with. Your recommendation means a great deal to us, and we're proud to have Tyler on our team providing the kind of service that earns this level of trust.

May 03, 2025

Respectful. Prompt. Kind. They really do want the customer to be happy and pleased with car. More

by DDEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine, Andrew Kim, Nate Krick, Molly Moyer
Print
May 05, 2025 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 03, 2025

Let me set this up clearly. Audi makes a great car. My prior Audi ran for 10 years 170k miles, and would have kept going had I let it. But, the cost of ownership was getting out More

by DADOFTCT
Recommend Dealer
Yes
Employees Worked With
Molly Moyer, Molly Moyer
Print
May 05, 2025 -

Audi Allentown responded

Thank you for taking the time to share your honest experience. We’re glad to hear that you’ve had a positive impression of our team, it means a lot to know that the people you’ve worked with have made a good impact. That said, we completely understand your concerns about the cost of ownership and the stress that can come from anticipating unexpected expenses, even with a prepaid service plan. Owning a premium vehicle should be an enjoyable experience, not one filled with worry. Your feedback is valuable and will be shared with our team so we can continue working to make the service experience as transparent, reassuring, and worry-free as possible. If there's anything specific we can do to help ease those concerns or walk you through your service coverage in more detail, please don’t hesitate to reach out.

May 02, 2025

Quick and easy, James was fantastic and the loaner provided was great. The short video of the diagnostic was welcomed. More

by JESUS.MENDEZ.EDU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
Print
May 05, 2025 -

Audi Allentown responded

Thank you, Jesus, for your great feedback! We're happy to hear that James made the process quick and easy, and that the loaner and diagnostic video added to a smooth experience. We appreciate your trust and look forward to assisting you again in the future.

May 02, 2025

The staff at the Allentown Audi dealership are always courteous, professional, and efficient. I’m usually in and out very quickly. More

by Hockey1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
Print
May 05, 2025 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 02, 2025

Extremely friendly and informative staff. Even though I spent more than I wanted to, I felt like the customer experience and work done on my SUV was well worth the money. I will be coming bac More

by KEVNAG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman, Tyler Pilz
Print
May 05, 2025 -

Audi Allentown responded

Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our staff and felt the value of the work done on your SUV. We truly appreciate your trust in us and look forward to helping you with your future Audi purchase when the time comes. Great to have you as part of the Audi family!

May 02, 2025

Just bought a car a few months ago and James was very fair and honest with resolving the issues we've been having. More

by TAMARANDKATRINA
Recommend Dealer
Yes
Employees Worked With
James Lauman, James Lauman
Print
May 05, 2025 -

Audi Allentown responded

Thank you for your feedback! We're glad to hear that James was fair and honest in helping resolve the issues with your vehicle. Your satisfaction is important to us, and we appreciate the opportunity to make things right. Please don’t hesitate to reach out if you need anything else — we’re here to help!

May 01, 2025

I was disappointed that I couldn't get a loaner for the day, but I am satisfied with the outcome (so far). More

by MAUREENOMEARA
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie, Sijade Cromartie
Print
May 02, 2025 -

Audi Allentown responded

Thank you for your honest feedback. We’re sorry to hear about the inconvenience regarding the loaner vehicle and understand how that can be frustrating. That said, we're glad you're satisfied with the outcome so far. Your input helps us improve, and we truly appreciate you giving us the opportunity to serve you. Please don’t hesitate to reach out if you need anything further.

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