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1,040 Reviews of Audi Allentown - Service Center
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April 30, 2025
Prompt service with an unscheduled car problem. Understood the schedule we had with car. All communications were handled with clarity and professionalism. Understood the schedule we had with car. All communications were handled with clarity and professionalism. More
by KDNELSON215
Verified CustomerEmployees Worked With
April 30, 2025
Very smooth process and handling! I would gladly do business here again with my vehicle! I would gladly do business here again with my vehicle! More
by Cfred
April 30, 2025
Very knowledgeable. . great communication! Over the top customer service. Makes the customer feel conformable from the beginning. . great communication! Over the top customer service. Makes the customer feel conformable from the beginning. More
by ROWDOG80
Employees Worked With
April 29, 2025
Tyler was very professional and courteous He answered all my questions and gave me advice Super satisfied with the service my questions and gave me advice Super satisfied with the service More
by CIRO1285
April 28, 2025
I would have wished someone checked the loaner after I turned it in. I was looking all over for my house keys. I had to go retrieve the spare from my daughter's house. I finally realized that I must have turned it in. I was looking all over for my house keys. I had to go retrieve the spare from my daughter's house. I finally realized that I must have left them in the loaner. I feel like all this could have been avoided if someone would have checked the car and called me to tell me the keys were found. It was earlier enough that I could have come back to retrieve them More
by TMCALS1425
April 27, 2025
Dealership/advisor is good with communication and updates. Appreciated the courtesy ride to and from home. updates. Appreciated the courtesy ride to and from home. More
by DENISE.FANTUZZI
Employees Worked With
April 27, 2025
Warning light came on mid day. Issue was time consuming to resolve but they got on the job right away and finished quickly. Issue was time consuming to resolve but they got on the job right away and finished quickly. More
by MAHH75
April 25, 2025
Friendly, informative and very professional! I wasn't exactly sure what was going on with my car and Molly was very helpful in explaining the situation to me . I wasn't exactly sure what was going on with my car and Molly was very helpful in explaining the situation to me . More
by TDENGER
April 25, 2025
I just purchased a 2025 Audi Q5 and was very happy with the whole experience. the whole experience. More
by BETHFOLCHER
April 24, 2025
Terrible, I received my car back with the whole car dirty after being asked if I wanted the car washed. Then had a really dark black greasy handprint on my interior door. I showed it to the attendant and tha after being asked if I wanted the car washed. Then had a really dark black greasy handprint on my interior door. I showed it to the attendant and that was cleaned . This all left me feeling really uneasy with Audi. I have been an Audi client since 2016 and never ace received my car back in an unsatisfactory condition. I do work in New Jersey and were using Audi in Millburn. But I live 10 minutes from Allentown Audi. I live in Allentown. I should be able to use a dealership close to home & not be treated this way. The other customer that was there was just looking. I think she was horrified by the sight of my dirty car being given back after service. I came for an oil change and paid with no problem as always. More
by OSKILLETTT
