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Audi Allentown - Service Center

Allentown, PA

4.8
1,111 Reviews
Call Service Center (888) 709-1467

1,111 Reviews of Audi Allentown - Service Center

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June 22, 2025

Your service was performed as expected from a quality dealership. James was thorough and professional. More

by jph4747
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Audi Allentown responded

Thank you for the kind review! We're glad to hear your service met your expectations and that James provided thorough and professional care. We appreciate your trust in our dealership and look forward to serving you again.

June 16, 2025

Jade provided a great customer experience and demonstrated a high degree of integrity. Another repair shop diagnosed my service issue and estimated the repair at $2400. I sought a second opinio More

by WJHARDY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Audi Allentown responded

Thank you for sharing your experience with us. We're so glad to hear that Jade provided honest and exceptional service. It's great that you came in for a second opinion and we could help you avoid unnecessary repairs. We truly appreciate your trust in our team and are always here to provide straightforward and reliable service.

June 16, 2025

They took care of all the issues returned it the same day. Car was spotless More

by JOHNHADDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Audi Allentown responded

Thank you, John. We're glad we could quickly take care of all the issues and return your car the same day. It’s great to hear you were happy with how spotless it was. We appreciate your trust and look forward to helping you again.

June 13, 2025

Audi doesn't honor warranties. Shame on you. I paid for my warranty fair and square and I shouldnt have to pay for a diagnostic when I showed you my problem on video. I didn't ask, More

by andreramos22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sijade Cromartie
3.0
This rating includes all reviews, with more weight given to recent reviews.
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June 13, 2025

I highly recommend it one of the best dealerships that I come to know great service polite people working for them !!! More

by MIGUELPHIANGNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Audi Allentown responded

Thank you so much for the great review, Miguel! We're honored to be one of the best dealerships you've come to know. It's wonderful to hear that you enjoyed the service and found our team to be polite and helpful. We truly appreciate your recommendation and look forward to seeing you again!

June 08, 2025

They were able to finally diagnose the problem and ordered the needed part. I was made aware and will be bringing the car in for the repair once the part arrives. More

by JPLAISIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Audi Allentown responded

Thank you for your review. We're glad we were able to diagnose the issue and get the necessary part ordered for you. We appreciate your patience and look forward to completing the repair as soon as the part arrives. If you have any questions in the meantime, feel free to reach out.

June 08, 2025

Everything was fast and efficient, well explained in regards, though some parts and services are over priced, and can be done at other places more cheaply More

by SPBAL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Audi Allentown responded

Thank you for your feedback. We're glad to hear that your visit was fast and efficient and that everything was well explained. We understand your concerns about pricing and appreciate your honesty. While we aim to provide high-quality service and genuine parts, we know it's important to remain competitive. Your input helps us improve, and we hope to continue earning your trust.

June 08, 2025

Had a good experience with everyone there. No problems. Kept Me well informed about my car. More

by LMOUSE35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 07, 2025

I do not write reviews this way. I will not write a review this way. More

by KEISERPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Audi Allentown responded

Thank you for your message. We understand and respect your preference. If you ever wish to share feedback in a different way, we’re always here to listen and appreciate your input in any form.

June 07, 2025

Great customer service I will not go somewhere else everyone is polite I really recommend this place !!! More

by MIGUELPHIANGNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Audi Allentown responded

Thank you so much for your kind words. We're thrilled to hear you had a great experience and that our team made you feel welcome. Your recommendation means a lot to us and we truly appreciate your loyalty. We look forward to seeing you again!

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