Audi Arrowhead - Service Center

My E-Tron died on me in the middle of a busy intersection with an 'Electric Malfunction'. David went above and beyond with getting the car fixed to offset the horrendous experience I went through. He was t with an 'Electric Malfunction'. David went above and beyond with getting the car fixed to offset the horrendous experience I went through. He was thorough, communicative and professional! This is a common issue for the 2019, 2021 & 2022 models. This is not a safe car, nor do I feel safe in the car or driving the car. Extremely disappointed in the Audi brand....fix the issue or stop making this car! More

Always a pleasure to work with Audi Peoria. .. outstanding customer service, outstanding mechanics... never had a problem with Audi Peoria regarding my Audi RS5. .. outstanding customer service, outstanding mechanics... never had a problem with Audi Peoria regarding my Audi RS5. More

The service team is friendly, cooperative, and great communicators. The service area is super clean and the techs communicate well. communicators. The service area is super clean and the techs communicate well. More

Traveling across country, we had a warning light appear. Stephanie at Audi Peoria said "Come In" even though their schedule for the day was packed. Issue was addressed and fixed. Staff in the service c Stephanie at Audi Peoria said "Come In" even though their schedule for the day was packed. Issue was addressed and fixed. Staff in the service center were kind enough to let me bring in my 7 month old puppy, Rosey, into the waiting area and let her run free - helping me out tremendously as I was not sure where she and I would be able to hangout while car was in service. Thanks to everybody for their kindness. Beth Stevensville, MI More

Courteous and friendly quick service On time and dealt with all issues needed attention thank you with all issues needed attention thank you More

Service personnel were very friendly and helpful. Waiting area is very comfortable and has refreshments right there. Very clean and comfortable. Waiting area is very comfortable and has refreshments right there. Very clean and comfortable. More

this dealer service is the only 1 we used since owning the Q3 in 2019 - they always have been thorough and efficient - thanks the Q3 in 2019 - they always have been thorough and efficient - thanks More

Great work, I always come here to get my car serviced. They are quick and very communicative They are quick and very communicative More

.Great customer service friendly and courteous. Service finished well in advance of the time promised. finished well in advance of the time promised. More

My service advisor David was very professional. His attention to detail was top notch. What happened to the Audi loan vehicles that were onsite? That’s what separated Audi from Chevy and ford deale His attention to detail was top notch. What happened to the Audi loan vehicles that were onsite? That’s what separated Audi from Chevy and ford dealerships. More