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Audi Asheville

Asheville, NC

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rated
265 Reviews

621 Brevard Rd

Asheville, NC

28806

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265 Reviews of Audi Asheville

April 22, 2016

Faulty Speaker Repair We took our Audi in to locate a bad speaker in the car. The technicians found the bad speaker and ordered a new one. It took about an hour. Howe More

by GO.JEFF.GORDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Urban, Brittany Courtney
Apr 27, 2016 -

Audi Asheville responded

We would like to thank you for your recommendations and for taking the time to write about your experience. Our team is dedicated to providing you and everyone else who visits with only the best there is to offer. It’s so nice to hear that Brittney and Douglas helped make your experience such a positive one. We will be sharing your feedback amongst our management team. We look forward to working with you again in the future!

April 21, 2016

Pleasant Experience I am so impressed with the service and professionalism I recieved. Douglas is over the top with customer service I would recommend him to everyone! More

by AKANG1112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Urban
Apr 21, 2016 -

Audi Asheville responded

Thank you so much for taking the time out of your day to write about your experience. Brittany and Douglas are true assets to our team and we're lucky to have them! Thank you again and we look forward to helping you for many years to come!

April 20, 2016

50000 mile service Excellent service & extra fast!!! Always easy to schedule and always pleasant. Everyone is very nice and informed. Would recommend to a friend. Love m More

by CASANDRAFIALLO13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac Elkins
Apr 21, 2016 -

Audi Asheville responded

On behalf of our entire team, I want to thank you for taking the time to write such a great review! We strive to make each customer experience "5 stars" and we're happy to hear that we accomplished that with you! We're very glad that you're loving your Audi and we look forward to serving you for many years to come!

April 20, 2016

The experience was very pleasant Working with Charlie and Ron was very pleasant. We would definitely recommend the dealership. It was through and quick. Ron was helpful with the car More

by DBUTZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Klahr, Chris Nelson, Charlie Schieren
Apr 20, 2016 -

Audi Asheville responded

Thank you so much for sharing about your experience here with us! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Thanks again!

April 18, 2016

Good service center, poor sales department Got my car recently serviced. They were great to work with. The sales department on the other hand just did not seem interested to sell us a car. We More

by GURMANDHALIWAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
April 18, 2016

Excellent personal service Doug Urban was present to answer questions and make sure my visit went well. He went above and beyond to help me with an insurance claim on a previous More

by KATHY.COONAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Urban
Apr 18, 2016 -

Audi Asheville responded

We couldn't be happier that Douglas provided you with a great service experience. He is a true asset and we are lucky to have him on our team! We appreciate your business, thank you again!

April 14, 2016

Good timing and coordination. It's often difficult to schedule service for customers with their own 40 hour weeks. I was able to get the appointment I needed on the day I needed i More

by MACMCCORMICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Woodard, Malcolm Wilder
Apr 18, 2016 -

Audi Asheville responded

On behalf of both our Sales and Service Teams, I would like to thank you for writing such a nice review about your visit here with us! We always hope to make things as "stress-free" as possible for our customers. Thanks again and we hope to help you again in the future!

April 13, 2016

Great service The team is always willing to go the extra mile. I normal drop my car off for service and use the shuttle service to take me and pick me up from work, More

by SHAWNLANDON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Urban
Apr 18, 2016 -

Audi Asheville responded

On behalf of all of us here at Audi Asheville, I would like to thank you for sharing this great review about our dealership! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We look forward to working with you again in the future.

April 13, 2016

SERVICE AT PORSCHE ASHEVILLE WHEN SELECTING AN EMPLOYEE AT THE DEALERSHIP TO WORK ON MY VEHICLES 1 ALWAYS CHOOSE BY REPUTATION AND PERSONALITY.FREELY ALLOWING ME TO INSPECT VEHI More

by J R ESPOSITO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Urban, Charlie Schieren
Apr 18, 2016 -

Audi Asheville responded

We couldn't be happier that Douglas and Tim provided you with a great service experience. They are true assets to our team and we're lucky to have them! I will pass your feedback along to them and our entire service department. Thanks again and we look forward to helping you for many years to come!

April 13, 2016

65K Service and tire rotation The work was accomplished as requested and in the prescribed time. My service appointment was made and adjusted to my schedule. The customer service More

by GTGRILLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kaye, Douglas Urban, Zac Elkins
Apr 18, 2016 -

Audi Asheville responded

On behalf of our whole team, I would like to thank you for sharing this great review! It is wonderful to hear that our service department was able to provide you with the excellent experience we strive to provide to all of our customers. We look forward to working with you again in the future!

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