Audi Auto Gallery

Q7 purchase Mustafa was a pleasure to work with as well as his manager Greg. They were professional throughout the transaction. He followed up with me even after Mustafa was a pleasure to work with as well as his manager Greg. They were professional throughout the transaction. He followed up with me even after car was purchsed. More

Excellent Service Was shopping for Audi A5 for a few days. Contacted and visited may dealerships in my area (Studio City, CA). Received a reply from JJ Arechiga via ema Was shopping for Audi A5 for a few days. Contacted and visited may dealerships in my area (Studio City, CA). Received a reply from JJ Arechiga via email and besides the fact that he gave me the best deal also he gave me an outstanding customer service. Car buying can be a stressful experience but with JJ Arechiga it was very fast and officiant. Just wanted to thank you guys so much especially JJ Arechiga and Ara Printsian. Will strongly recommend your services to my friends and family. TJ Manou More

The worst follow up ever I bought my Audi A4 hear and my relationship started out very rocky and the used car sales manager agreed to a deal, shook my hand and then as it was I bought my Audi A4 hear and my relationship started out very rocky and the used car sales manager agreed to a deal, shook my hand and then as it was being written up changed the deal on me. I should have know at that time it was going to be bad. But the Sales Manger gave me a good deal on a different car and they won me back. Not fast forward to the service department the last 4 times I brought my car in for service, it was not ready by the end of the day and if I did not call for and update, I never heard from them. I spoke to Tim, the Service Manager and he asked for one more chance and he would detail my car the next time. I gave in (bad idea) and said OK, they are 3 miles from my office.The car was dropped off at 9:15am on Friday and when I called at 4pm, was the first time I heard from them and my car was not going to be ready, but would be ready at 10:30 Saturday. I show up around 11am on Saturday and there is no one in the Service Department, the one service advisor left to run an errand and no one could even find my car. Finally he came back and my car was not going to be ready that day. I was leaving town, they gave me a new Q5 to take on my trip and that was nice. Sunday they were closed, Monday was a holiday and Tuesday came and no call, I called at 10:30 to find out my car would be ready at 12. I picked it up and left a message for Tim to talk about the service, along with the General Manager( still have not heard back from him). Tim called back and was full of excuses, employees not showing up because of the holiday, issues with the internet, etc. By the way, my car was not detailed, because my service advisor decided not to do what his boss said. While Tim offered to still detail my car, I have no plans to ever go back to this dealership and will drive my car further to get serviced, while it is still under warranty. All I would have wanted is simple communication from my advisor to let me know things were not ready, not me having to call them for information. I expect more from Audi and have been very disappointed in the service I have received. More

Got my dream car here If you want an Audi ask for Joseph Jurie he makes it happen!!!! I will recommend him to all my friends!!!!!! You will know what I mean If you want an Audi ask for Joseph Jurie he makes it happen!!!! I will recommend him to all my friends!!!!!! You will know what I mean More

Great car purchasing experience The overall car purchasing experience with this dealership was very pleasant. JC provided both the detail of the vehicle and pricing options way in a The overall car purchasing experience with this dealership was very pleasant. JC provided both the detail of the vehicle and pricing options way in advance. With the help of Ara, they were able to give me a great offer for the new Q3. JC took the time to answer all of my questions and showed me the different features of the car in detail. It was definitely worth the 90 miles drive to purchase the car from this dealership. More

My best Leasing experience EVER! I personally don't like buying/leasing expressive, since it requires many strengths and nerves for many of us. But this time, it was not the case when I personally don't like buying/leasing expressive, since it requires many strengths and nerves for many of us. But this time, it was not the case when i met "Joseph Jurie" at the dealership just looking at some Audi A3s. He approached me, and we talked about different things, and i found him to be open and honest person and he answered all my questions REALISTICALLY and gave me few options that i was not sure to choose from. To be honest, this was my most pleasant buying experience i have ever had. The whole process from choosing a car, paperwork, drive test and handing keys to me took less then couple hours in total. That is the fastest time and most enjoyable service i have received from Joseph and his team at Audi Auto Gallery. If you ask me where will i go to get my next Audi? It will start first from calling Joseph at at Audi Auto Gallery. More

Amazing experience ?? It was a pleasure having Joseph Jurie care for me the whole step of the way with my purchase! He seemed very knowlagable with the product and was very It was a pleasure having Joseph Jurie care for me the whole step of the way with my purchase! He seemed very knowlagable with the product and was very professional throughout my stay!! I would totally come back to this dealer ship and work with Mr. jurie in the near future! I love when sales people are straight forward and know THIER products and don't have customers jump from one sales person to another, it only took one dealership trip and Joseph got me on my purchase than and there. Joseph was amazing!!?? More

Excellent Carl Story made this the most pleasant car purchase experience for me EVER! He is very knowledgeable, experienced and one feels not pressured, rathe Carl Story made this the most pleasant car purchase experience for me EVER! He is very knowledgeable, experienced and one feels not pressured, rather invited, to look and really make sure you get the car you want. More

Great Salesperson Carl is interested in the customer, providing patience and an excellent no pressure experience. I recommend Carl as the go to salesperson at this d Carl is interested in the customer, providing patience and an excellent no pressure experience. I recommend Carl as the go to salesperson at this dealership if you want service and price. I purchased an A5 convertible and Carl knows the vehicle and knows how to provide a professional overview and deliver the product. Carl is an asset to the Auto Gallery and I hope to work with him in the future. More

Best car buying experience ever! I arrived to dealer after closing, and still had the best customer service ever! Joseph Juri and Dustin Lawler were very professional, Personable, an I arrived to dealer after closing, and still had the best customer service ever! Joseph Juri and Dustin Lawler were very professional, Personable, and patient. Mr. Jurie and Mr.Lawler Made my car buying experience that of no other. I will definetly refer them and be back to see them when my lease is up. Certainly one of A kind thank you Mr. Jurie and Mr.Lawler More