Audi Beaverton - Service Center

Terrific! I brought my A3 TDI in for its 75K check-up. Chris in Service was absolutely wonderful and couldn't have been more helpful. Fabulous customer service: I brought my A3 TDI in for its 75K check-up. Chris in Service was absolutely wonderful and couldn't have been more helpful. Fabulous customer service: Got a loaner car right away; my car was serviced and work completed sooner than expected. The day after my service, an indicator light lit up on my control panel. Since I was close to the dealership when this occurred, this damsel in distress drove to the dealership post haste and without any forewarning. Chris recognized me from behind his desk. He came out to see why my car was back in the service bay. He located the problem: about-to-fail tail lightbulb. Chris stopped whatever he was doing and replaced not one, but all three bulbs right then and there--free of charge. I am a very satisfied "return" customer of Audi Beaverton, although I am still very angry about the greed and deception of VW over the diesel-emissions scandal. More

Great staff at Beaverton Audi NE The service department in NE Portland deserves an excellent recommendation. I own this car because of the way it handles in all kinds of road conditio The service department in NE Portland deserves an excellent recommendation. I own this car because of the way it handles in all kinds of road conditions and it has met that exception I am, however, disillusioned with another aspect of Audi ownership. My car has 92,000 miles on in and has a perfect maintenance record however it's trade in value is very low and the costs of maintenance have skyrocketed. I expected more from a German designed car. More

AMAZING service from Brian! I live all the way out in Vancouver but I actually don’t mind the drive out to service my car in Beaverton just to get serviced by Brian! He is an all I live all the way out in Vancouver but I actually don’t mind the drive out to service my car in Beaverton just to get serviced by Brian! He is an all-star! Always making sure me and my Audi are taken care of! He deserves a raise for his kindness and professionalism!! Previously I owned a BMW and the service I got there was alright for my car but now seeing how wonderful The Audi brand is, I don’t think I’ll be going back. Thank you so much for everything you’ve done for me! More

85K Service and More I brought in my car to have the 85K service performed plus a few other things that popped up as having issues. Corey took care of me from the beginnin I brought in my car to have the 85K service performed plus a few other things that popped up as having issues. Corey took care of me from the beginning to the end and made the entire process painless except for the repair bill cost. I would highly recommend Sunset Audi hands down for their excellent service. More

Excellent I have been to the Portland service center 4 times for service and maintenance. Simply put, they are the best. I would buy another Audi just because o I have been to the Portland service center 4 times for service and maintenance. Simply put, they are the best. I would buy another Audi just because of the staff at this service center. More

Airport Service Location I bought my new Audi Q5 in Wilsonville in 2016. The fact that they had a service location in NE Portland made all the difference to me since I live in I bought my new Audi Q5 in Wilsonville in 2016. The fact that they had a service location in NE Portland made all the difference to me since I live in SE Portland. In the first 18 months my car has had one "full" maintenance service, they repaired a side mirror (that I smashed in a parking structure) and two tires fixed. The service consultants that have helped me (Amy & Sarah) are very helpful and friendly. The two times I needed the tire repair I was able to just show up without an appointment and wait for the work to be done. This is a plus since driving around on a compromised tire waiting for an appointment isn't ideal or safe. Repairs on my new Audi seem expensive but I not any more so that repairs on my previous car which was a Volvo. All in all it's been a positive experience. More

35K service A bit expensive but excellent work. Completed the work in a few hours. I was provided transportation via Uber to my home and then back to the shop. A bit expensive but excellent work. Completed the work in a few hours. I was provided transportation via Uber to my home and then back to the shop. More

Airport Way Service Department I give Sarah Sloan , service advisor at Audi of Beaverton on Airport Way 10 stars for her great customer service skills! She is a pleasure to deal wi I give Sarah Sloan , service advisor at Audi of Beaverton on Airport Way 10 stars for her great customer service skills! She is a pleasure to deal with both over the phone and in person and very knowledgable. She returns phone calls in a timely manner and keeps me update on the progress on my vehicle if it is in for a major service. Thank you Sarah for making the visit to Audi a breeze! More

Great Service I recently brought my Audi Q5 in for some work done on the brakes, and not only was that fixed - but they gave my car a full service clean-up and also I recently brought my Audi Q5 in for some work done on the brakes, and not only was that fixed - but they gave my car a full service clean-up and also fixed a part that was on recall that I didn't even know about. Brian was SO nice and helpful, and the whole process was extremely easy. More