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Audi Bedford

Cleveland, OH

4.8
174 Reviews

19400 Rockside Road

Cleveland, OH

44125

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174 Reviews of Audi Bedford

February 24, 2020

Audi service communicated very well setting up my appt. and explained the service that would be completed and the time needed to complete the service. They were very pleasant and kept me informed on the st More

by golubicta
Recommend Dealer
Yes
Employees Worked With
Service , Sean Weaver
Feb 25, 2020 -

Audi Bedford responded

Thank you for the wonderful review and rating! We are happy to know that you had a good service experience with us and we hope that you will continue to choose us as your dealership.

February 19, 2020

I really feel like family every time I visit this dealership, Rodney Brown and Todd Simmons are very professional and so personable, I think this place is amazing and I would recommend them to everyo More

by BHRN
Recommend Dealer
Yes
Employees Worked With
Rodney Brown, Todd Simmons
Feb 20, 2020 -

Audi Bedford responded

Thank you for the 5-star rating and great review! We are delighted to know that you enjoy our dealership and that Rodney and Todd were both professional and personable during your visit. We appreciate you recommending us and we look forward to any future visits!

February 18, 2020

My experience when I took my car in for warranty repairs was exceptional. I got checked in and had a loaner car within 10-15 minutes and was on my way. Now, when I first scheduled an appointment a few wee More

by Blazerichmond
Recommend Dealer
Yes
Employees Worked With
Anthony Ravida
Feb 19, 2020 -

Audi Bedford responded

Thank you for taking the time to share your experience with us. We are glad that we could get you taken care of! If there is anything else that you may need, please don't hesitate to reach out.

February 16, 2020

Very nice people who work there. They are very personable and care about the customer. Anthony the service advisor explained what services I would receive for my car. He answered my questions and concerns. A More

by Tracy
Recommend Dealer
Yes
Employees Worked With
Anthony Ravida, Sean Weaver
Feb 17, 2020 -

Audi Bedford responded

Tracy, Thank you for taking the time to share your excellent experience with Sean, and Anthony! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

February 15, 2020

Audi of Bedford really went the extra mile to help make my service experience as smooth as possible. They were excellent at communicating with me and explaining the work that needed to be completed. Audi o More

by thegehrleins
Recommend Dealer
Yes
Employees Worked With
Todd Simmons and Jason Weaver, Sean Weaver
Feb 16, 2020 -

Audi Bedford responded

Hello, Thank you so much for taking the time to share your great feedback in regards to your service experience. If there is anything else we can do to assist you, please do not hesitate to reach out and let us know directly. Our team is always happy to help! We appreciate the recommendation!

February 13, 2020

Shelby was great She was professional efficient and very helpfull. This is the second time I had the pleasure of BB having Shelby take care of me. I needed my tires checked. She gave me a loaner which More

by Rhanycz14
Recommend Dealer
Yes
Employees Worked With
Shelby
Feb 14, 2020 -

Audi Bedford responded

We are thrilled that Shelby could make such an impression on you. Thank you for allowing us to keep your vehicle in a safe condition. We hope that you will consider us for all of your future needs. Have a great day and visit again soon.

November 15, 2019

Maintenance visit Maintenance was done in timely manner. Service rep (Todd) was friendly and knowledgeable. I was treated as a valued customer. I have always had a good More

by Zoom16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Simmons
Nov 15, 2019 -

Audi Bedford responded

Thanks for sharing your review! It's great to hear that our service center took such great care of you. We'll let Todd know to keep up the excellent work. We appreciate your business and hope to see you again!

November 11, 2019

This was my first time I had my Audi serviced. I came in for an oil change and inspection. Stephanie Talbot was very nice & knowledgeable! More

by Chicky
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Nov 11, 2019 -

Audi Bedford responded

Thank you for the five stars! We are so glad to see that Stephanie made such a positive impression on you. We look forward to working with you again!

November 07, 2019

I have purchased 6-7 AUDI s from them and have always been pleased with the service. I know I will be back in about three years for another. Thanks More

by ChrisBeem
Recommend Dealer
Yes
Employees Worked With
Jeffrey Reuss
Nov 07, 2019 -

Audi Bedford responded

Chris, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Jeffrey will be glad to assist, as always!

November 07, 2019

Audi Bedford is a beautiful state-of-the-art facility that welcomes visitors and portrays the Audi culture. I had a wonderful experience trading in my former A6 and purchasing my new A6. Derek did an aw More

by Dana McLaughlin
Recommend Dealer
Yes
Employees Worked With
Derek Pickle, Sean Weaver
Nov 07, 2019 -

Audi Bedford responded

Congratulations on your new A6, Dana. Thank you for your business. Derek will appreciate your feedback. Be sure to inform us of any questions or future needs.

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