Audi Bellevue

I want to give a special thank you to Luis in the Audi parts department for providing exceptional customer service. I called needing coolant for my vehicle, and Luis was incredibly helpful from the start. parts department for providing exceptional customer service. I called needing coolant for my vehicle, and Luis was incredibly helpful from the start. He took the time to answer my questions, offered helpful suggestions, and made sure I had everything I needed. When I arrived, the coolant was ready for me, making the entire experience quick and seamless. Luis demonstrated a level of professionalism, kindness, and customer care that is becoming increasingly rare. He turned what could have been a stressful situation into an easy and positive experience. Employees like Luis are a big reason customers keep coming back. Thank you, Luis, for going above and beyond—I truly appreciate your help and outstanding service. More

Everyone I have come in contact with has been professional and kind. Top notch honest service. professional and kind. Top notch honest service. More

Excellent annual service experience with Audi Bellevue. The technician explained the work, kept me informed, and answered all my questions afterwards. Work was done quickly. Highly recommended! The technician explained the work, kept me informed, and answered all my questions afterwards. Work was done quickly. Highly recommended! More

I purchased a 2023 Q4 50 e-tron and it was easy and relatively painless. Humza was professional and attentive and made the whole process pleasant. When the time comes, I expect that Audi Bellevue will relatively painless. Humza was professional and attentive and made the whole process pleasant. When the time comes, I expect that Audi Bellevue will be the first place I look to replace this car. More

I am so well taken care of at Audi Bellevue. Tristen is so helpful and efficient every time. He is honest and genuinely cares. Tristen is so helpful and efficient every time. He is honest and genuinely cares. More

Visited Audi Bellevue expecting an 80k service but realized my car is currently at 72k miles, so the service wasn’t needed. I requested just an oil change at 11:30 AM and asked if the car could be rea realized my car is currently at 72k miles, so the service wasn’t needed. I requested just an oil change at 11:30 AM and asked if the car could be ready by 3 PM for school pickup. Despite clearly explaining this multiple times and spending ~30 minutes with both the service rep and supervisor, they kept giving explanations and were not willing to commit to returning the car by 3 PM. This was especially frustrating since I had previously been told oil changes could be done as walk-ins without an appointment. Overall, very disappointing customer service and lack of flexibility. More

Got my RSQ8 serviced at Bellevue Audi the other day. Aaron helped me to get from the dealer back home and then home back to the dealership. Super professional, friendly and lots of communication. Cou Aaron helped me to get from the dealer back home and then home back to the dealership. Super professional, friendly and lots of communication. Couldn’t be happier. More

I purchased my used 2004 Audi A4 previously from this dealership so I came back when I had an accident and totaled my 2004 Audi. I purchased it "as is" and didn't have major problems. The 2009 Audi A4 dealership so I came back when I had an accident and totaled my 2004 Audi. I purchased it "as is" and didn't have major problems. The 2009 Audi A4 Prestige I purchased about a year and a half ago ran well at first. I knew it was very used but I don't drive much and so I expected to have a few issues. What I did not expect was to have the same problem Audi Belleve told me they fixed on the service sheet. My Audi developed an oil leak and my local European car service specialist told me the leak originated at the same place that Audi Bellevue supposedly "fixed" before I purchased it. I'm very disappointed and would no longer recommend purchasing a used car "as is" from Audi Bellevue. My local European car specialist assured me they could fix it without further issue. But I"m out a chunk of change on something I was told was fixed. More

I bought my Audi Q5 PHEV in 2021 from Bellevue Audi. Enjoyed a no pressure and honest buying experience. Since then I have gone there for all my service needs and always had prompt response, detailed Enjoyed a no pressure and honest buying experience. Since then I have gone there for all my service needs and always had prompt response, detailed explanation of the work done and excellent service. I would like to thank my service agent Michael Holden in particular. More

Michael was a tremendous help and the situation was about to be resolved. I would definitely recommend to visit and have them help. to be resolved. I would definitely recommend to visit and have them help. More