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Audi Bellevue
Bellevue, WA
810 Reviews
If you are searching for an Audi dealership on the Eastside, then look no further! Audi Bellevue is your premier Audi dealership serving the Bellevue, Redmond, Kirkland, Sammamish, and Mercer Island areas. Conveniently located a few blocks from Downtown Bellevue, and just up the street from Lake Bellevue on 120th Ave NE, we offer all of the latest Audi models, as well as maintenance and repair services, and OEM Audi parts. Whether you are interested in a luxurious yet practical SUV like the Q5 or Q7, a premium sedan like the A4 or A6, or the advanced all-electric Audi e-tron, we are sure to have just what you need. View our inventory or schedule service on our website today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 810 reviews
March 02, 2023
Poor services and racist dealer. Went for oil change & 110k service maintenance. I stayed there in the line for 36 mins without being served. Service agents ignored me and my son ju Went for oil change & 110k service maintenance. I stayed there in the line for 36 mins without being served. Service agents ignored me and my son just because we're black. Anyway, the car stayed with audi bellevue for 2 days and 2 nights but when we got it back they had overcharge me $500 extra. When I asked why $500 extra the agent seemed confused and told me it must me an error and then rectified. When I got home I noticed the engine oil level was showing empty. Also I noticed oil spill on my garage floor. I called audi and they asked me to take the car back to the garage. They fixed the problem but forgot to fasten the engine bottom cover, so it was dragging on the freeway. I had to go back for the 3rd time for their mistakes. All this time, nobody apologised to me. In fact, they acted like they were doing me a favour by fix my car. Very bad experience with audi bellevue. More
by Fred M
Employees Worked With
James
February 28, 2023
Daunte managed a somewhat complicated repair schedule as I live 5 hours away from the dealership with grace, skill and professionalism. Thank you, Daunte. I appreciated the Lyft ride and the comfortable c I live 5 hours away from the dealership with grace, skill and professionalism. Thank you, Daunte. I appreciated the Lyft ride and the comfortable customer lounge. More
by helen
Employees Worked With
Daunte
February 27, 2023
The Audi Bellevue service department is the best! I’ve been going there for years now and have come to expect nothing short of top notch service each and every time… Dan Rubin is fantastic - he cons I’ve been going there for years now and have come to expect nothing short of top notch service each and every time… Dan Rubin is fantastic - he consistently provides the highest level of service and is most courteous and professional. More
by Debbie H.
Employees Worked With
Dan Rubin
February 27, 2023
As has always been the case with me, Michael let me know how long to anticipate waiting as I was stuck there for the duration. Nice desk area to get work done (brought my "office" with me). He was true to how long to anticipate waiting as I was stuck there for the duration. Nice desk area to get work done (brought my "office" with me). He was true to his word and any expense was expected. More
by Sandy
Employees Worked With
Michael
February 27, 2023
Excellent communication of issues with vehicle and the status. I especially appreciated working with both Ricky Ancheta and Daunte (James) Harrell. status. I especially appreciated working with both Ricky Ancheta and Daunte (James) Harrell. More
by jmo
Employees Worked With
Ricky Ancheta, Daunte (James) Harrell
February 25, 2023
READ BEFORE PURCHASING AN AUDI. I do not recommend purchasing an Audi from this dealership - we had a really difficult, frustrating, expensive experience. If your family wants a rel I do not recommend purchasing an Audi from this dealership - we had a really difficult, frustrating, expensive experience. If your family wants a reliable car, avoid Audi. We owned an Audi that only had 55k miles on it. It was very consistently serviced at this dealership every year. It was pristinely maintained at home. It was driven at least 1x per month for a long distance run, as instructed. First, we had an issue that was apart of a class action law suit. We were reimbursed, but it was a headache. Then, we experienced COMPLETE ENGINE FAILURE at 55k miles. Cars should not need their engine replaced at 55k miles, especially when the dealership has done every tune up. When we started researching online, we found so many class action lawsuits on Audis. Trying to get the car fixed was a nightmare. The dealership manager called once - we had a very friendly, polite, lovely exchange and I thought he’d support us throughout the process. After, he wouldn’t speak to us — we were only allowed to connect with his team. We started to get passed between the 1-800 Customer Service line and the dealership. I called the Customer Service line every week and my average wait time was 2.75 hours. It was the most difficult experience. Essentially we were told that the dealership decided if we were eligible for any reduced pricing. The dealership told us that Customer Service decided. We went back and forth so many times. In the end, they decided it was just a smidge out of warranty, and it cost us MORE THAN $10k and a lot of time & effort. We were told that since it was our first Audi and we weren’t “loyal customers” Everything you read online about Audi being unreliable and expensive is true — trust it. I wish we had - I assumed it wouldn’t be true because its a premium brand, but it was the least premium experience we’ve had as consumers (and we’ve owned many brands of cars). I have contributed a number of reviews to various platforms. All 5 stars. I hate writing a bad review, but I really wanted to share this in hopes of saving another family from what we went through. If you are going to buy an Audi, I suggest thoroughly researching the class action lawsuits on the make and model so that you at least know. More
by marinab
Employees Worked With
Store Manager
February 23, 2023
I wasn't sure what to expect, but I felt welcome and not pressured. Arteom was great to work with. I liked the fact that the vehicle was exactly what was advertised and the deal was straight forward. One bi pressured. Arteom was great to work with. I liked the fact that the vehicle was exactly what was advertised and the deal was straight forward. One big surprise was that they filled up the gas tank before I left. I mean, I already committed to buying the vehicle, they didn't have to do it. It may seem small, but it really impressed me. More
by jay
Employees Worked With
Arteom and Daniel
February 21, 2023
Great service. ...my service consultant is Alexis...she is punctual, knowledgable, and courteous. She took the extra time to climb into the car with me and show me ...my service consultant is Alexis...she is punctual, knowledgable, and courteous. She took the extra time to climb into the car with me and show me a few" helpful hints" i was not using! Thanks Alexis! More
by j.nivison
Employees Worked With
Alexis
