Audi Bellevue

Service appointment was easy to schedule. Dealer promptly took care of annual maintenance service and multiple recall notices. Loaner car was made available. Service was finished ahead of Dealer promptly took care of annual maintenance service and multiple recall notices. Loaner car was made available. Service was finished ahead of promised time. Good follow through by Alexis and team. More

I bought a car from Audi Bellevue in 2017, and have had to interact with them approximately 6-7 times. There hasn't been a single interaction that has been smooth. Something painful or inconvenient has hap to interact with them approximately 6-7 times. There hasn't been a single interaction that has been smooth. Something painful or inconvenient has happened every time. For example, there was the time where I had to go to them to pick up paperwork because they didn't register an ownership change on my trade-in and I had to fight a parking ticket for a car I no longer owned. Or there was the time they performed a recall to replace decals, leaving a razor-sharp discarded interior decal on the floor of the backseat where my young kids found it and almost cut themselves. Or the most recent time, where I called and texted them for several days unsuccessfully to get a ride to pick up my car for its THIRD RECALL, resulting in me having to take a bus to pick up my car because no one could be contacted (which reminds me, I tried to get a loaner from them and apparently they have no loaner cars available for the next 2 months(?!?!?!)). I have many more examples, but it's not worth typing. The Audi A4 that I bought is a nice car, but I will never do any business with Audi Bellevue, and I will discourage anyone I talk to the same. More

My SQ5 always receives excellent servicing from Dan Rubin and his team of maintenance experts. Although, I don’t have to come in very often, when I do, it’s always a pleasure to deal with Dan. and his team of maintenance experts. Although, I don’t have to come in very often, when I do, it’s always a pleasure to deal with Dan. More

Had a great experience with help from Alexis in coordination of our service appointment and couldn't be happier with how she kept us updated on timing for completion. Thank you! coordination of our service appointment and couldn't be happier with how she kept us updated on timing for completion. Thank you! More

Dan Rubin always provides 5 star service and customer support. Professional, knowledgeable, and customer oriented. Great service team overall. support. Professional, knowledgeable, and customer oriented. Great service team overall. More

Relatively easy process. Having the dealer arrange for LYFT ride from and to dealership makes it an easy process Having the dealer arrange for LYFT ride from and to dealership makes it an easy process More

Outstanding service and support. William R. constantly goes above and beyond. They are wonderful and I could not recommend them more highly. William R. constantly goes above and beyond. They are wonderful and I could not recommend them more highly. More

I had a great experience here, my salesman, Kevin, was friendly and so helpful. Even after I purchased my car and left something inside my old one, I texted him, he responded immediately and found what I friendly and so helpful. Even after I purchased my car and left something inside my old one, I texted him, he responded immediately and found what I had left. He made sure we got what we had originally been offered on our old audi, which was great. I will definitely go back here to purchase all of my future audis from here on out. More

Oil change $200 no car wash no explanation why car eats so much oil Disappointed eats so much oil Disappointed More

Stephen was super helpful, really quick in and out processing got me on my way quickly. processing got me on my way quickly. More