Audi Bellevue - Service Center

Excellent service. Was in and out quickly. Nice loaner. Overall very pleased with Michael my service rep who figured out what was making all my windows roll down (unint Was in and out quickly. Nice loaner. Overall very pleased with Michael my service rep who figured out what was making all my windows roll down (unintentional long press on key fob when key was in my pocket), and disabled the feature so they wouldn’t roll down again on a rainy night. I appreciated his help. More

Arrived for an express oil change at 11am. Booked the time slot from the Audi dealership site. The Audi Bellevue website never discusses prices, but while I was getting checked in I was told Booked the time slot from the Audi dealership site. The Audi Bellevue website never discusses prices, but while I was getting checked in I was told it would be between $200-$250 which seemed steep, but its an Audi Dealership, so I expected a higher cost. Waited almost 2 hours while the work was being performed and I get the car back. Total bill after 20% coupon...$198. I scan the paperwork and see that the multipoint inspection was great and leave it at that. Pay, walk out, and drive away. Get home and realize they added a service I was never informed of, offered, or told about. A wonderful oil additive service for $52. Only $22 for the can of additive and $30 for a skilled technician to pour it in. Nice quiet dealer profit maker. Not excited about this kind of dealership service. It's no wonder people dislike going to dealerships for service. Time to find an honest independent shop. More

Amazing customer service and professionalism. Speedy accurate and kept me informed about what was going on. The team was also considerate of my time and needs. Speedy accurate and kept me informed about what was going on. The team was also considerate of my time and needs. More

Michael provided excellent service with explanation and in resolving a problems using his background and providing interactive discussion including technical details. Service commitments were executed even in resolving a problems using his background and providing interactive discussion including technical details. Service commitments were executed even better than the plan. Michael and the support team were successful in diagnosing a windshield water leak and included advice on alignment and both problems have been resolved. More

Checking in was quick and efficient. I was able to speak directly to the technician for his advice. Charges were not excessive. And.............they washed my car! I drove away in a I was able to speak directly to the technician for his advice. Charges were not excessive. And.............they washed my car! I drove away in a beautifully clean car...........nice touch. More

Service was fast and William is always so helpful and on top of what my car needs and gets me back on my way in time. top of what my car needs and gets me back on my way in time. More

The people are great. They do what they say. I added some extra stuff to the visit and no problem Car was finished in good time. They do what they say. I added some extra stuff to the visit and no problem Car was finished in good time. More

Amazing Work! Vehicle runs like brand new, great service and friendly staff. 10/10 RECOMMEND Vehicle runs like brand new, great service and friendly staff. 10/10 RECOMMEND More

Daniel always takes great care of me and my vehicle. He is an asset to the service team. He is an asset to the service team. More