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Audi Bellevue - Service Center

Bellevue, WA

4.8
512 Reviews

512 Reviews of Audi Bellevue - Service Center

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May 09, 2023

Ricky was friendly, efficient and very helpful in getting the issues with the driver's side seat figured out. He ordered the necessary parts, scheduled the repair appointment and set me up with a loaner car More

by catherine.bailey58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
May 12, 2023 -

Audi Bellevue responded

Catherine, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Michael provided great customer service experience, Finshing ahead of time. definitely return for next maintenance. Highly recommend for anyone new. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Holden
May 08, 2023 -

Audi Bellevue responded

Hi Eric, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 05, 2023

Service was good. He helped all my concern and I’m happy about it. Thanks More

by Chku0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
May 09, 2023 -

Audi Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 28, 2023

Audi Bellevue is my go to dealer. Michael Holden in the service department is a top notch advisor. He was patient with my questions and offered reliable advice. I wouldn’t hesitate to More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Holden
May 01, 2023 -

Audi Bellevue responded

Hi Linda, we're happy you found our staff to be so supportive during your experience here at Audi Bellevue. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2023

I had a seasonal tire change done on my Q5 and unfortunately two out of four rims were scratched in the process. Audi Bellevue offered to have them repaired and Kyle set me up with a Q3 loaner. In More

by Ken Hattori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 28, 2023 -

Audi Bellevue responded

Hi Ken, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

Dan Rubin, Service Advisor, is the reason I am loyal to Audi Bellevue. He goes above and beyond to communicate and provide great customer service! Thanks Dan! More

by Jeri C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rubin
Apr 28, 2023 -

Audi Bellevue responded

Hi Jeri, we're happy you found our staff to be so supportive during your experience here at Audi Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2023

The energy here is amazing. Everyone likes to work with each other and it shows. Check in was easy, my provided lyft was there to take me home in record time. My car was ready w More

by cutshallja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 20, 2023 -

Audi Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2023

While the service rep. Alexis was excellent, I found the service manager, Charles? surly and terse. He did not address me directly the whole time; pretended like I was not More

by Anonymousaudi12
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexis, Charles
Apr 20, 2023 -

Audi Bellevue responded

Hello, we're disappointed to hear of the negative experience you had at our location. Thank you for leaving feedback. Please reach out to us at (425) 249-7388 so we may identify ways to improve your experience.

April 14, 2023

Professional and courteous. What more can you ask for from a Service rep and dealership? Had an appointment for some recall work. Scheduled next day since there was an opening. More

by VT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel E.
Apr 20, 2023 -

Audi Bellevue responded

Hello, We are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

April 08, 2023

I was 330 miles from home on a business trip when my coolant suddenly went low. Audi Bellevue fit me in and their mechanic worked late to get me back on the road again so that I could go home. I reall More

by K. Rosema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Apr 20, 2023 -

Audi Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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