Audi Bellevue - Service Center

I couldn't be more disappointed in my first Audi Bellevue Service experience. Waited 2 months for a service appointment so I could be assured a loaner vehicle while my vehicle was being serviced. Showed up Service experience. Waited 2 months for a service appointment so I could be assured a loaner vehicle while my vehicle was being serviced. Showed up for my 7am appointment and was unapologetically told no loaners were available and I would be contacted if/when one did become available. I'm 3 days into a pretty basic service visit (software update, basic OEM Recall items, etc) and car is still not done. No proactive updates on status from advisor and any inquiry from me is met with attitude and an explanation on how over-worked they are. Messages left for both service manager and dealer GM have gone unanswered. Not the dealer experience I was hoping for on a brand-new car that I love so much and waited so long for. Despite the inconvenience, I will be looking elsewhere for my next service needs. More

Great service and help from F. Ancheta at the Bellevue Audi dealership. Quick and minimal lift from me needed Ancheta at the Bellevue Audi dealership. Quick and minimal lift from me needed More

Every time we have gone to this dealer for service, the customer service and quality of work have been top notch. Fully satisfied! customer service and quality of work have been top notch. Fully satisfied! More

Daniel Rubin did an excellent job of taking care of my service needs. He had great communication, very thorough and made the overall experience a positive one. Thank you. service needs. He had great communication, very thorough and made the overall experience a positive one. Thank you. More

Thanks Audi Bellevue for a pleasant service experience. Ricky Ancheta was my service advisor and he was communicative, kind, and helpful through the process. Ricky Ancheta was my service advisor and he was communicative, kind, and helpful through the process. More

Audi Bellevue provides excellent service, I was greeted when I arrived, the check-in process was quick, kept me updated on how the service was going. Notified me when the service was ready pickup. They when I arrived, the check-in process was quick, kept me updated on how the service was going. Notified me when the service was ready pickup. They explained to me what was done and what to follow up on. I recommend Audi Bellevue! More

Fantastic service. A big "thank you" to service consultant William Ristvet. Very responsive and great communication. A big "thank you" to service consultant William Ristvet. Very responsive and great communication. More

Although it took forever to get a service appointment, the service provided was top notch (outstanding A-Z!) as always! the service provided was top notch (outstanding A-Z!) as always! More

We had an amazing experience at Audi Bellevue. Daniel was our service tech and went above and beyond our expectations. He is knowledgeable and friendly. Thank you for such great care for our car. Daniel was our service tech and went above and beyond our expectations. He is knowledgeable and friendly. Thank you for such great care for our car. We have two Audis and have had them worked on in several states and dealerships over the years. Audi Bellevue is one of our favorites ! More

I’m a long time customer for Audi Belllevue and always have a stellar experience. They communicate and let me know what’s needed and timing, always in a very factual way. have a stellar experience. They communicate and let me know what’s needed and timing, always in a very factual way. More