Audi Bellevue - Service Center

Service good but took 2 months lead time to get recall service. I think they are still light on staff. service. I think they are still light on staff. More

Smooth drop off and pick up experience for my car service. Exactly what you would expect of an Audio dealership with good reputation service. Exactly what you would expect of an Audio dealership with good reputation More

The service was excellent. Alexis was welcoming and courteous. I was provided a Lyft shuttle home and back. The work on the car took less time than expected and my car was wash Alexis was welcoming and courteous. I was provided a Lyft shuttle home and back. The work on the car took less time than expected and my car was washed and waiting for me. More

My Audi TT had to be towed in. Broke down on the way to the airport. Audi Bellevue has always serviced the vehicle and I was expecting a very large bill. Was pleasantly surprise Broke down on the way to the airport. Audi Bellevue has always serviced the vehicle and I was expecting a very large bill. Was pleasantly surprised when my go to service provider Alexis got me out at a very reasonable cost with a new coolant hose. Good companies and people do still exist. Audi Bellevue and Alexis are amazing! More

I needed to take my car in for service and the schedule appointment I made was over 3 weeks long; I coordinated to drop it off and leave it for a few days if needed, however, gratefully they completed serv appointment I made was over 3 weeks long; I coordinated to drop it off and leave it for a few days if needed, however, gratefully they completed service in 1 day and I was able to pick it up next day. I appreciate Will and his efforts to make this happen! More

Service writer was great. No loaner available as scheduled, appointer didn't tell me I had to arrange wheel service myself. No loaner available as scheduled, appointer didn't tell me I had to arrange wheel service myself. More

Daniel was very courteous, thorough, and prompt. He took time to walk me through the specifics of the service and very proactive in communicating the updates. He took time to walk me through the specifics of the service and very proactive in communicating the updates. More

Very quick and easy service. I was also constantly updated of the status via texts which made it easier to communicate with the service advisor. Arrangement of Lyft rides also ma I was also constantly updated of the status via texts which made it easier to communicate with the service advisor. Arrangement of Lyft rides also made up for the unavailability of a loaner. A room for improvement I would say is the education around protection plans purchased during car sales. The way sales team sells a plan seems to be contradicting with how the service team sees it, having to make the customer explain/argue that the plan covers something. More consistency there will make the overall experience great! More

Delayed service. 1 week to replace pump. Have to wait for months to get an appointment 1 week to replace pump. Have to wait for months to get an appointment More

I have always had a great experience with the Service Department. Especially Will, he is the best. Great communication and I trust him. Department. Especially Will, he is the best. Great communication and I trust him. More