Audi Bellevue - Service Center

I went in for a recall service and Alexis was my service rep. The drop off was quick and I had a nice loaner car. Alexis kept me updated with the repair status and pick up went smoothly as well. rep. The drop off was quick and I had a nice loaner car. Alexis kept me updated with the repair status and pick up went smoothly as well. More

I was greeted promptly When I realized that I didn’t have my insurance card Daniel quickly changed course in calling for a Lyft ride instead of giving me a loaner for the day. my insurance card Daniel quickly changed course in calling for a Lyft ride instead of giving me a loaner for the day. More

Very friendly and always trying to make you feel comfortable and answer all your doubts comfortable and answer all your doubts More

My service advisor Kyle Lau was excellent. He was very friendly and helpful and I recommend him highly. He was very friendly and helpful and I recommend him highly. More

Friendly and helpful staff when I arrived. Thought providing me an Uber to go somewhere while car was being serviced was fantastic. Thought providing me an Uber to go somewhere while car was being serviced was fantastic. More

Perfect service, highly professional staff. Recalls were taken care of promptly and service was done at the same visit. I love this dealership! Recalls were taken care of promptly and service was done at the same visit. I love this dealership! More

Had an OK experience taking my car in for an oil and battery change. They didn't provide a loaner and when my car was done, it still had the same oil level as before and the service indicator was showin battery change. They didn't provide a loaner and when my car was done, it still had the same oil level as before and the service indicator was showing, so I am not sure if they've done the oil change at all. I called 3 times without luck and I finally took it back to the dealer where they just reset the indicator, though did not put extra oil in it. They said that it doesn't need the oil to be at max - which isn't true, because at every other oil change I got the car back with the oil being at max. Anyway, now I am keeping an extra quart of oil with me, just in case. More

Daniel did a great job, very understanding and made the process fast and easy, great job process fast and easy, great job More

Great communication about my upcoming appointment. I brought my Q5 in for service due to 2 recall notices. Ricky is always very personable and professional and it feels as though you have your own per I brought my Q5 in for service due to 2 recall notices. Ricky is always very personable and professional and it feels as though you have your own personal advocate. The service was completed on time and all was explained clearly. More

Great customer service, repair completed professionally and in a timely manner and my car was ready when promised.. and in a timely manner and my car was ready when promised.. More