Back

Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

not yet
rated
857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

Sort by
October 30, 2016

Audi Q3 service Reza is exceptional! I had a flat tire that needed replacing. He was very accommodating and made my visit effortless. It is always a pleasure having R More

by Audi Q3 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Oct 31, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, Thank you for thinking of Audi Beverly Hills for all of your service needs. I am happy to hear that Reza and the team were exceptional in caring for you and your Audi. We look forward to your future visits. If you have any questions please feel free to ask. Heather Lewis Client Care Manager

October 29, 2016

Ken Kritzer is the King of Service. He goes above and beyond Even when Ken is knee deep in customers he manages to make you feel like you're the only one in the room and he has all the time in the workd for you. More

by JerryWeHoBistro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Oct 31, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, Thank you very much for your feedback. It is always a pleasure to hear that Ken and our team continue to deliver such great experiences. If you have any further questions, please feel free to reach out. Heather Lewis Client Care Manager

October 24, 2016

Service Carlos was friendly, professional and helpful. Assisted me with a loaner and the service on my vehicle was completed exactly when he told me it woul More

by Shivaahakimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Oct 31, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, Firstly, I want to thank you for taking the time to share your feedback. It is a real pleasure to hear the positive experiences of our guests. I am glad to hear that Carlos and the team could delivery world class assistance you during your visit. If you have any further questions, we will gladly assist you. Heather Lewis Client Care Manager

October 23, 2016

service appointment everything was easy and seamless, from calling and making the appointment, to getting updates and finally getting the car back in perfect condition. t More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Oct 31, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback with us. It is really great to hear that Harry and our team were able to take such good care of you and your Audi. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager

October 20, 2016

Fast and friendly service Carlos was great with my service, he followed up with me continuously until my service was completed. He made my service easy and painless as possible More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Oct 20, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi Dennis, Thank you, it’s great to hear your feedback. I am pleased to hear that Carlos and the team provided you with a world-class guest experience. We look forward to assisting you on your future visits. If you have any questions or concerns please feel free to reach out. Heather Lewis Client Care Manager

October 15, 2016

Reza adjusted our time constraints perfectly. We live in Bishop, CA, and the service I receive at this dealership is extraordinary! Everyone I come in contact with is courteous, and knows their j More

by piedra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza
Oct 18, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Hi, Thank you for your feedback. We are flattered to hear that you choose Audi Beverly Hills for all of your service needs, and that Reza and the team could provide you with the exceptional service that you have come to expect. We look forward to assisting you in the future and want you to know that we are here to help should you need us. Heather Lewis Client Care Manager.

October 14, 2016

Amazing I have yet to have a bad experience here or a better one somewhere else!!! I use to work with Andrew and was always more than happy with the service a More

by Dawnfrederick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Harry Cha
Oct 14, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is always great to hear that our team continues to delight and provide nothing less than exceptional service. Thank you for taking the time to share with us. We look forward to a lasting relationship for many years. -Heather Lewis, Client Care Manager

October 10, 2016

Steller! Ken was so wonderful and so helpful with all of my questions. Also the BH Audi service center provides a great wash job. Thank you for taking such goo More

by aanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Oct 13, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback. I am pleased to hear that you are enjoying our fine amenities, such as our car-wash, and that Ken and our team took such wonderful care of your vehicle. If any questions should arise, please feel free to reach out. -Heather Lewis, Client Care Manager

October 07, 2016

Very kind and professional staff James was one of the best person that we ever met in Auto services. We took care of everything and explained everything step by step. I really appr More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAMES TIRELLI
Oct 07, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is always fantastic to hear that James and our team could deliver such a memorable experience. Our team strives to go the extra mile with every guest, every time. Thank you for taking the time to share with us. Please feel free to contact us if we can be of any further assistance. -Heather Lewis, Client Care Manager

September 30, 2016

Audi Q7 Quick service, same day turn around.. dropped there car on my lunch break it was done that same afternoon. Knowledge of what is needed, helps alot. More

by Agapemou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Sep 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback with us. It is really great to hear that our team was able to take such good care of you and your Audi. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager

...
53
...