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Audi Beverly Hills - A Fletcher Jones Company - Service Center

Beverly Hills, CA

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857 Reviews

857 Reviews of Audi Beverly Hills - A Fletcher Jones Company - Service Center

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September 29, 2016

Service of Q5 James was perfect from on boarding to delivery. He kept me in the loop at every stage and was pro active in finding solutions. Thanks ! More

by poulpy
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Tirelli
Sep 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is always so great to hear that James and our team were able to deliver perfect service. Thank you for your great feedback. If any questions should arise, we are happy to help. -Heather Lewis, Client Care Manager

September 28, 2016

best visite in years Harry Cha was my advisor for this visit. He was efficient checking me in. I was appreciative that he asked my preferred method of communication and t More

by Maya S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Sep 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback with us. It is our goal to exceed expectations and deliver nothing less than exceptional service, so I am happy to hear that Harry and our team could deliver. If we can be of any further assistance, please do not hesitate to reach out. -Heather Lewis, Client Care Manager

September 27, 2016

Easiest Service Visit Ever I was able to get my car serviced with a minimum of fuss. Made an appointment. Everything went like clockwork. They texted me when it was done. Effici More

by Amy123
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Sep 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback with us. I am pleased to hear that our team was able to take care of your Audi in an efficient manner. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager

September 25, 2016

service call ken and Audi together are a great team. ken is always on top of things, and he excells in communication. the rest of the team follows his lead. mar More

by mard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Kritzer
Sep 27, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your great feedback with us. We are so fortunate to have great associates like Ken on our team. We look forward to delivering nothing less excellent service in the future. -Heather Lewis, Client Care Manager

September 24, 2016

Harry is the best! Chris Woodson was my precious service advisor. I was so disappointed when I heard that he left the company. I didn't think I'd find a better service a More

by Molly123
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Sep 30, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for the feedback. While we also agree that Chris was great, Harry will continue to surpass your expectations and provide truly exceptional service. -Tashi Scott, Guest Experience Advisor

September 22, 2016

Professional and Friendly Dealership Audi of Beverly Hills is a wonderful local easy to work with dealership. From sales to service, their can-do attitude gets me in and out in a very ti More

by Alan Feigen
Recommend Dealer
Yes
Employees Worked With
Jorge, Carlos Lazo
Sep 27, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback with us. I am happy to hear that our team has delivered wonderful experiences for you and could earn your recommendations. We look forward to assisting you with all of your Audi needs for years to come. -Heather Lewis, Client Care Manager

September 16, 2016

AMAZING EXPERIENCE From the moment I drove onto the lot to get my car serviced, Reza and the team at Audi took AMAZING care of me! Reza went above and beyond to make my More

by nedspecktor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Saboor
Sep 16, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for sharing your feedback about your recent experience with Reza. We are very fortunate to have such great associates on our team who go above and beyond to deliver A+ service to our guests. If we can be of any further assistance, please feel free to contact us. -Heather Lewis, Client Care Manager

September 12, 2016

effortless Harry Cha remembers me. I am a person not an appointment. on time drop off call when its done Just getting the basics done with a little perso More

by Maxfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Cha
Sep 16, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for taking the time to share your feedback with us. It is always great to hear that Harry and our team continue to deliver exceptional service with a personal touch. It is our mission to provide nothing less than 5-star experiences for our guests. As always, if we can be of any further assistance, please feel free to reach out. -Heather Lewis, Client Care Manager

September 09, 2016

My advisor was fast and efficient. Great customer service! Carlos was fast and efficient. Shuttle service is excellent. All my additional questions were answered. I will recommend this More

by Audi777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Sep 09, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

Thank you for your feedback and great recommendations. We are flattered to have the opportunity to assist you with your Audi needs and to deliver excellent, efficient service. If we can be of any further assistance, please feel free to contact us. -Heather Lewis, Client Care Manager

September 09, 2016

Pleasure to be there The team at this dealership is efficient courteous and prompt. The car was ready before it was promised and delivered washed and in immaculate conditi More

by Navsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Lazo
Sep 09, 2016 -

Audi Beverly Hills - A Fletcher Jones Company responded

It is our mission to deliver nothing less than exceptional service, so I am pleased to hear that our team was able to take such good care of you and your Audi. Thank you for sharing about your recent visit with us. We look forward to delighting you for years to come. -Heather Lewis, Client Care Manager

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