Audi Birmingham

Super easy experience buying a new Macan Superb handling of email questions, phone follow up, test drive and closing the deal. Well worth the drive from nashville. Nice inventory and treat yo Superb handling of email questions, phone follow up, test drive and closing the deal. Well worth the drive from nashville. Nice inventory and treat you like a repeat customer at a small dealer, would never know part of a mega dealer. More

Best experience I ever had purchasing a vehicle Tom Williams Audi Porsche gave me a great deal on a 2011 Toyota Camry with only 7,500 miles on it. I did a 500 miles radius search and couldn't find a Tom Williams Audi Porsche gave me a great deal on a 2011 Toyota Camry with only 7,500 miles on it. I did a 500 miles radius search and couldn't find anything that came close to the deal that they offered. I took a big chance by driving 311 miles to purchase a car that I only seen pictures of on the internet and it was everything that they promised. I would definitely buy from them again. The staff was very friendly and down to earth and not like the pushy salesman I'm used to at dealerships. Ask for Mark Colvin when you go here if you want the best deal you ever got on a vehicle. More

Worth the trip! This was the first time I purchased a vehicle from a dealership outside of my state. At first, I was a bit apprehensive about making such a large purc This was the first time I purchased a vehicle from a dealership outside of my state. At first, I was a bit apprehensive about making such a large purchase from a dealership that wasn't around the corner from my house; however, the staff at Tom Williams Audi made this experience all the more pleasant and worthwhile. I purchased a 2014 Audi RS7 and drove from Miami, FL to Birmingham to trade in my BMW, all because of the level of service, professionalism and price I received from Jim Hardy, Lee and Greg. From the moment I arrived, I was greeted with a friendly smile and questions of concern regarding my journey. Jim even offered to carry my bags in! Moments following my arrival, Jim immediately processed my trade-in and Lee brought the RS7 around so we can take it for a spin. He was very knowledgeable about the vehicle and walked me through the setup and customization process. We then went for an exhilerating drive on this two-lane stretch of road through the hills with bends and twists in abundance. It was there where I fell in love with the RS7! This entire experience has shed new light on the dread and skepticism associated with buying a car. The people at Tom Williams Audi are working hard to change that perception, and they have succeeded. I highly recommend buying your next luxury vehicle from them and I look forward to doing business with Jim and the gang again, shortly. Paul More

A great place to buy a car! This is the second used car we've purchased from Steve Colter and each time, he and the whole Tom Williams crew matched or exceeded our expectations. This is the second used car we've purchased from Steve Colter and each time, he and the whole Tom Williams crew matched or exceeded our expectations. The whole experience was extremely pleasant and both times we felt like they were truly working for us to get us the best car and financing possible. We definitely recommend seeing what they have available, whether you are interested in purchasing a new or used vehicle. More

Special thanks to Greg Garrison, and Jordan Whisenhunt. And a very Special thanks to Steve Colter! This was my first visit to Tom Williams Audi, and it was a great experience. Ask for Steve when you go. And a very Special thanks to Steve Colter! This was my first visit to Tom Williams Audi, and it was a great experience. Ask for Steve when you go. I drove 170 miles to this dealership to purchase my Audi S5, and it was worth the drive. I cant say anything negative about my buying experience at Tom Williams Audi. I give them a 5 star rating because my experience there wsa great. More

Although I am not one of the easiest customers Bernard did an excellent job in finding the right Audi for me at the best deal. I would recommend that anyone looking for a new Audi do yourself a favor an did an excellent job in finding the right Audi for me at the best deal. I would recommend that anyone looking for a new Audi do yourself a favor and contact Bernard. More

Everything required by the representatives of Tom Williams to close the deal was unusual. I arrived to their dealership with a pre approval letter for well above the negotiated price for the vehicl Williams to close the deal was unusual. I arrived to their dealership with a pre approval letter for well above the negotiated price for the vehicle. In past car purchases, I have always completed the paperwork at the dealer at the time of signing for the car purchased. However, Cy requested that I pick up the check at my bank before I came over to get the vehicle. Even though I thought that this was requiring an unusual burden on the purchaser ( which the bank manager agreed with), I stopped by the bank during lunch today (2/13/14). Unfortunately, When I arrived at the bank, representatives of Tom Williams had not faxed the required information for me to get the check or even begin the paperwork. I had even communicated to representatives of Tom Williams that I would be at the bank that day. Tom Williams was lacking in customer service by requesting the unusual step of my picking up the check. A car purchase should not be this difficult in this day and age of technology. I know that the check could have been transferred from my bank to Tom Williams without my taking time out of my busy work schedule. Why would they want to make the car buying experience harder? I have a theory. I do not know if Tom Williams wanted to sale the SUV to another customer at a higher price than I negotiated, but I find it odd that not a single representative called to inquire how they could make this right after my wasted trip to my bank. That is just common courtesy extended to a customer in any business. Sadly the representative from Tom Williams Automotive DID NOT live up to their motto to "treat the needs of each individual customer" or "demonstrate our commitment to excellence!" More

Bernard Abu-Jody was the best sales representative I have ever worked with! 100% professional and friendly. Was patient and got me the discounts I asked for. Didn't lie to me and gave me a great buying exper ever worked with! 100% professional and friendly. Was patient and got me the discounts I asked for. Didn't lie to me and gave me a great buying experience! Would recommend him and the dealer to anyone!!! Sales Manager Michael Corley worked along to make the deal close easily. Thanks guys!! More

thanks for all the help that steve and the tom williams audi team help us. with all the time and the work you guys done to us. thanks a lot. wish you guys have a great holidays. audi team help us. with all the time and the work you guys done to us. thanks a lot. wish you guys have a great holidays. More

Steve Colter was our Sales Associate and he took great effort to show us all the features and options on the various models we were interested in. We did not feel rushed in to a buying decision, and it w effort to show us all the features and options on the various models we were interested in. We did not feel rushed in to a buying decision, and it was stressed to us they wanted to make sure we left completely satisfied with our decision. I am now a happy owner of 2014 A4, and loving the drive. More