Audi Boise - Service Center

Prompt service and good communication. Easy to set up an appointment and get my car quickly serviced. Easy to set up an appointment and get my car quickly serviced. More

I went in to have 1st service maintenance and oil change on my Audi A8. From the minute I arrived on the premises, I was greeted by very helpful staff. The Service Dept personnel were (to be brief) efficien on my Audi A8. From the minute I arrived on the premises, I was greeted by very helpful staff. The Service Dept personnel were (to be brief) efficient. Attentive & excellent service to keep my car looking great & running like a Swiss watch. From a former Californian, Great first impression in Boise & Thank you. More

Service was for service campaign items and basic inspections. Work was done in time and for cost quoted. inspections. Work was done in time and for cost quoted. More

Very busy dealership with long times to get an appointment. Service is excellent and on time as promised. appointment. Service is excellent and on time as promised. More

Great service. Ryan was very helpful and had our car service completed before the time he quoted. service completed before the time he quoted. More

The service dept got me right in quickly. The tech texted me a video of the inspection. They got me me back on the road quickly, the price was very reasonable, and they even washed my car. Sam kept me inform me a video of the inspection. They got me me back on the road quickly, the price was very reasonable, and they even washed my car. Sam kept me informed throughout and Lou shuttled me so I did'nt have to miss much work. A++ !!! More

Bought an Audi here about 6 months ago. Paid extra for an exterior protection plan, which I was assured covered dings, scratches, rock chips, etc. I showed up today for a scratch on my door only to find an exterior protection plan, which I was assured covered dings, scratches, rock chips, etc. I showed up today for a scratch on my door only to find out the protection plan does not cover scratches that go through the paint.. How many scratches don't go through paint? Unreal. Feel like I was totally oversold. Be leary of purchasing the extras here... More

2017 Audi Q7 If i could give zero stars i would. We took our car to this location and they told one of my sons that it would be ready the next day then my other so If i could give zero stars i would. We took our car to this location and they told one of my sons that it would be ready the next day then my other son asked in person and they told him 2 weeks. i don't wanna assume anything but by the way we where treated it seemed very racially focused, since one of my sons is white but called on the phone and the other one is Latino and went in person. We originally went there for a check up for the breaks, since my son was complaining about a bad noise and since its snowing in Idaho i wanted everything to be okay. After they told him 2 weeks he went back to his Airforce base and we thought they might be busy. They never called the insurance company to check the protection plan and prices. What they where supposed to do was search the vin number and they could see all the info. instead they chose to harass my son asking for the papers for the insurance. After they got them they took 4 days to tell us that the insurance doesn't cover it when they didn't even have the audacity to call the insurance company which does cover what we needed. Lastly they got so frustrated that they told us to go pick up the car. When we picked up the car they said they didn't want to fix anything or change the oil. They basically threw the car into my sons face. I just cant understand how a person that represents a well known company can act in such a harsh and disrespectful and honestly disgusting manner. I'm not one to call out people when they mess up but i'm utterly disgusted on how my son was treated. The man that "attended" us was Zoran Lazarevic. I'm not posting a picture of him because i'm better then that, but if someone presents themselves with this name im warning you to leave and drive the hours to another place. I am extremely annoyed and angry. We hope they fix their customer service and personnel, we don't wish for any compensation but only a change. Thank you if you read my whole nightmare of a story this was. More

Quick and easy service. Rick was courteous and got me on my way in no time. The car looked great after they washed it up. my way in no time. The car looked great after they washed it up. More

Was scheduled to have xtra key programmed and found out about recall on secondary coolant fan. They had it in stock and was able to install it while I waited in deluxe waiting room with latte machine ! about recall on secondary coolant fan. They had it in stock and was able to install it while I waited in deluxe waiting room with latte machine ! More