Audi Boise - Service Center

Never had an issue. Chris was great to work with. He made sure that I understood what Volkswagen recommended for the service, and gave me an accurate promise time. The co Chris was great to work with. He made sure that I understood what Volkswagen recommended for the service, and gave me an accurate promise time. The cost of service was more than I expected though. Definitely more expensive than last service. Overall though, it was one of the better dealership service experiences I’ve had. More

Two-day road trip to service vehicle. I have been happy with the dealership. Only drawback is that it is too far away from my residence, but I make it work with a two day road trip. I have been happy with the dealership. Only drawback is that it is too far away from my residence, but I make it work with a two day road trip. More

Great service! Audi in Boise was able to fit me in same day I called as I thought I needed a new battery. Turns out I didn’t need a battery, they checked everything Audi in Boise was able to fit me in same day I called as I thought I needed a new battery. Turns out I didn’t need a battery, they checked everything and even washed my car. Best service ever! More

Very helpful My service advisor went above and beyond! She was very pleasant and helpful. And kept me informed the whole time. She also got me scheduled for my ne My service advisor went above and beyond! She was very pleasant and helpful. And kept me informed the whole time. She also got me scheduled for my next appointment. More

Audi Boise I recently took my leased Audi in for scheduled maintenance/service. The service department has a professional, friendly, and knowledgeable staff. The I recently took my leased Audi in for scheduled maintenance/service. The service department has a professional, friendly, and knowledgeable staff. The service report was explained to me in detail. Great experience overall. More

VW service We took our Touareg in fo it’s first service. We didn’t have an appointment but they worked it in and got it done promptly while we waited keeping us We took our Touareg in fo it’s first service. We didn’t have an appointment but they worked it in and got it done promptly while we waited keeping us informed throughout the process. We will be going back there the next time it’s due More

Professional My wife's Q5 maintenance visits are always drama free. They still treat her like a day one customer. Having dealt with other dealerships in the area t My wife's Q5 maintenance visits are always drama free. They still treat her like a day one customer. Having dealt with other dealerships in the area this never happens. Keep up the good work Audi. More

Oil Change and Service Chris went above and beyond to research my service warranty! Not only were they fast and efficient they also said a tire rotation wasn’t necessary at Chris went above and beyond to research my service warranty! Not only were they fast and efficient they also said a tire rotation wasn’t necessary at this time saving me money. The waiting room was very comfortable with wonderful coffee and treats. It took a lot less time than I thought. Such friendly people! More

Setting wait time expectation Well, for the second time at this dealership I was told the service would take a few hours and I was there all day. I would have made very different Well, for the second time at this dealership I was told the service would take a few hours and I was there all day. I would have made very different plans for each of my days had realistic expectations been set from the beginning. At least this last time the service was completed. The first time it happened I had to go back another day to get the job done. Everyone is very nice and I’ve had technicians go above and beyond... it’s just that making plans for a two hour service that turns into an eight hour service is beyond frustrating, especially when it happens twice. More

SLC TLC Excellent and thorough service! They took in my rare Corrado that needed attention when others in town said no. Incredibly knowledgeable and hard w Excellent and thorough service! They took in my rare Corrado that needed attention when others in town said no. Incredibly knowledgeable and hard working dedicated mechanics and service manager. Highly recommend VW Boise service department! More