Audi Brookline - Service Center

Luis explained what was need to be done and when the work would be finished. He was polite and kept me informed. would be finished. He was polite and kept me informed. More

Beautifully designed dealership that conveys luxury and attentiveness to clientel. Service writer are excellent and listen well. Clearly good service is their goal. attentiveness to clientel. Service writer are excellent and listen well. Clearly good service is their goal. More

On the whole, I think it's a decent dealership. I don't always think they put the customer first I don't always think they put the customer first More

Nice clean new facility, with an efficient and accessible service intake procedure. What a relief to have the reconstruction completed service intake procedure. What a relief to have the reconstruction completed More

Excellent on time service. Through talk with service rep and clean facility. Spoke to salesperson about lease. Through talk with service rep and clean facility. Spoke to salesperson about lease. More

Timely service. Excellent communication with customer regarding progress of service and availability of parts. As I live nearby, and parts were delayed, they were Excellent communication with customer regarding progress of service and availability of parts. As I live nearby, and parts were delayed, they were willing to drop off the vehicle for me. More

Audi of Brookline is a total class act dealership. Luis Gonzalez in service was highly professional and accommodating. He did not overpromise but rather, properly outlined all my service options . Luis Gonzalez in service was highly professional and accommodating. He did not overpromise but rather, properly outlined all my service options . Chris Gavin and Kayla Chase are likewise great advocates of your brand and I would not hesitate to refer business. More

Very helpful and transparent about their services. No surprises, and accomodated for my service needs No surprises, and accomodated for my service needs More

Got a loaner car for the duration of my service appointment. The dealership was busy, but the service staff worked hard to keep the line moving. No complaints! appointment. The dealership was busy, but the service staff worked hard to keep the line moving. No complaints! More

Luis was terrific. Prompt, on-time and friendly. He explained what work would be performed and then recontacted me when the was complete. He was respectful and helpful Prompt, on-time and friendly. He explained what work would be performed and then recontacted me when the was complete. He was respectful and helpful by far the best service manager I have worked with. More