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Audi Brookline - Service Center

Brookline, MA

4.7
464 Reviews
Call Service Center (617) 860-3222

464 Reviews of Audi Brookline - Service Center

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March 02, 2022

Customer service in sales and service is exactly what you would want in every car dealership. Experienced, courteous, respectful, and will make you very comfortable. More

by Flex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez, Tim Veiga
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Mar 03, 2022 -

Audi Brookline responded

Wow, thank you so much for the kind review! We're honored to have you as an Audi Brookline customer and look forward to seeing you next time!

March 02, 2022

Thank you Audi Brookline for making my car drive like new. Great Job! Many thanks! More

by Dejontr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aramayis
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Mar 04, 2022 -

Audi Brookline responded

It was truly our privilege! Thank you for trusting the Audi Brookline team with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

February 28, 2022

Despite how busy they are, the front desk staff are polite, friendly, and highly efficient. More

by sallygbay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigorian
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Mar 01, 2022 -

Audi Brookline responded

Thank you for supporting our team at Audi Brookline!

February 28, 2022

Excellent dealership! Newly renovated. Everyone top to bottom are friendly and pleasant to every customer. More

by jmward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervens & Louis., Tim Veiga
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Mar 01, 2022 -

Audi Brookline responded

Thank you for the wonderful review! We're honored to have you as an Audi Brookline customer and look forward to seeing you at your next visit!

February 28, 2022

Luis and the service team were excellent as usual. Very responsive and kept me informed of the repair status throughout the time they had the vehicle. More

by mtj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Report | Print
Mar 01, 2022 -

Audi Brookline responded

Thank you for the fantastic feedback! We appreciate you trusting Luis & the Audi Brookline team with your service needs and look forward to your next visit!

February 27, 2022

Newly remodeled dealership with great staff and customer service service performed and followup was excellent!! More

by padilla76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez
Report | Print
Mar 01, 2022 -

Audi Brookline responded

Thank you for the fantastic feedback! We look forward to your next visit with us here at Audi Brookline!

February 25, 2022

Luis and the team did a great job as usual. The new dealership is gorgeous. More

by mattbelkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis
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Feb 28, 2022 -

Audi Brookline responded

Thank you for the kind comments! We're honored to have you as an Audi Brookline customer and look forward to your next visit!

February 13, 2022

Efficient, hospitable and well done. I was treated respectfully and courteously . The work was fine abd I left with a clean car More

by eroffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aramayis Gregoryan
Report | Print
Feb 15, 2022 -

Audi Brookline responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Audi Brookline and we hope we can be of service to you again in the future!

February 01, 2022

Luis was exceptional and went above and beyond to continuously update me on my vehicle! More

by Erivera8112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Feb 01, 2022 -

Audi Brookline responded

Thank you for complimenting the work of Luis at Audi Brookline! We look forward to seeing you next time!

January 31, 2022

I had the best auto service appointment ever. Luis, the service agent and David, the technician were amazing! They were totally on top of the communication and their commitment to getting my car fixed was More

by Psoorenko1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Feb 01, 2022 -

Audi Brookline responded

It's so great to read your review! Thank you for letting Luis and the team know that your visit went so smoothly! - Audi Brookline

Feb 02, 2022 -

Psoorenko1 responded

They were great!

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