Audi Brookline - Service Center

Service managers are great, they keep you updated. Work is usually top notch. Location is nice if you want to step out for a meal or coffee, but the new building is comfortable for working is usually top notch. Location is nice if you want to step out for a meal or coffee, but the new building is comfortable for working More

Excellent and fair service. There was a delay in getting parts, but they provided a loner car. Complete satisfaction on my part. parts, but they provided a loner car. Complete satisfaction on my part. More

Extremely impressed especially with the Service Rep, Kervens. He is the best! Kervens. He is the best! More

After the hurdle of scheduling the appointment through a central function, the actual appointment at the Brookline dealership was excellent. central function, the actual appointment at the Brookline dealership was excellent. More

Efficient friendly fast service, the dealership was clean and comfortable to wait at while car was being serviced, friendly attentive and thorough staff, recommend getting car serviced at this dealer and comfortable to wait at while car was being serviced, friendly attentive and thorough staff, recommend getting car serviced at this dealer More

Our Audi A4 struck an object on the highway in the Boston area, 150 miles from home in CT. Audi Brookline found extension damage to underbody, and repaired it all! Technician performed extensive road testing area, 150 miles from home in CT. Audi Brookline found extension damage to underbody, and repaired it all! Technician performed extensive road testing before signing off on his repairs. Professionalism across the entire Service Dept. More

Not happy for service. Car problem didn't fixed which I was charged and paid. I want my car problem to be fixed at NO addition additional fee was charged and paid. I want my car problem to be fixed at NO addition additional fee More

Jessica is fantastic! She took care of all the issues we had with our vehicle, kept us apprised of when it would be done and made sure everything was taken care of. Thank you Jessica . had with our vehicle, kept us apprised of when it would be done and made sure everything was taken care of. Thank you Jessica . More

Kervens Noel has been an incredibly helpful and professional resource to my grandmother and myself throughout our relationship with Audi. Keep up the good work! professional resource to my grandmother and myself throughout our relationship with Audi. Keep up the good work! More

My Q5 started making a clicking/knocking noise when shifting into reverse and going over road bumps. Another shop diagnosed a problem with the control arms. Brought it here for a second look and it was shifting into reverse and going over road bumps. Another shop diagnosed a problem with the control arms. Brought it here for a second look and it was determined it was an issue with ill fitting brake pads. They also found a bad wheel bearing and an oil leak. Walked away with a complete and proper brake job, new wheel bearing (covered by extended warranty) and a complimentary oil change and engine wash. Kervens in the service department was great to work with and was able to provide me a loaner on short notice. Always a good experience here and will be back for any service needs. More