
Audi Buffalo
Bowmansville, NY
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My wife and I each own an A7 Audi (our 4th one) and we have been extremely impressed with WestHerr Audi dealership. Your Service Advisor, Christopher Kehm has been great in keeping me updated when my veh have been extremely impressed with WestHerr Audi dealership. Your Service Advisor, Christopher Kehm has been great in keeping me updated when my vehicles are in for service. WestHerr took it upon themselves to intervene on our behalf with a recent extended warranty and insurance issue. Greatly appreciated! Joe Cushner More
Absolutely fantastic service. From the purchase of the vehicle to service the vehicle to kind and friendly help along the way. The best dealership I have ever had an experience wi From the purchase of the vehicle to service the vehicle to kind and friendly help along the way. The best dealership I have ever had an experience with. More
I love the Audis. We have 2 of them. But the location of the dealer is not great. The surroundings are ugly, the building lot is too small. We will continue to go ther We have 2 of them. But the location of the dealer is not great. The surroundings are ugly, the building lot is too small. We will continue to go there since we will need service. The dealership should have been on Main or Transit nearer to Main. More
Kathy is great - she is the most kind and helpful service advisor. The dealership and in particular the service department, has gone through a lot of positive change over the past year and I feel lot better advisor. The dealership and in particular the service department, has gone through a lot of positive change over the past year and I feel lot better bringing my car there. Which it wasn’t so costly to have such nice cars! More
Stephen was extremely helpful and knowledgeable about a variety of cars. Helped us figure out what we needed without any sense of pressure. Really enjoyed working with him. variety of cars. Helped us figure out what we needed without any sense of pressure. Really enjoyed working with him. More
Service quality and dealer people are all kind courteous and helpful. Apparently no longer update you on car status. And the online status tracker does not work. If you drop your car expect to call to f and helpful. Apparently no longer update you on car status. And the online status tracker does not work. If you drop your car expect to call to find out when it’s done. Online service appointment system is completely broken. Don’t waste a second on it. They know it’s broken and could care less. Call! But expect to get a machine and hope they call back. Then expect to book those appointments a month in advance or more. I’m booking my next oil change 4 months out. Otherwise it is unlikely you will get one. More