Audi Buffalo

My wife and I have leased 5 audis with Schmitts (soon to be 6) since 2004. I guess that says a lot in and of itself about our experience with them. An audi is a great car and I'm sure that helps because, in be 6) since 2004. I guess that says a lot in and of itself about our experience with them. An audi is a great car and I'm sure that helps because, in my experience, they have very few problems so I have very few reasons to visit the dealership save maintenance and inspections. That being said, their sales people are knowledgeable, courteous and accommodating. If you schedule a service appointment, it happens when it is supposed to, it is done when it is supposed to be done, they communicate their findings in detail, they don't assume anything, and they go to great strides to see that you're satisfyed. I don't think that the rates are outrageous, either. An audi is not an inexpensive car, the parts are not inexpensive but that's a given when you go in to buy or lease one. They are one of the most comfortable, most responsive, and sexiest cars on the road (are you listening BMW owners?). It's value and it has a cost. The car and the team at Schmitt's has never given me a single reason to regret that my wife and I chose audi. Sincerly, Brian Bailey More

I have owned cars for about 35 years (many different make I have owned cars for about 35 years (many different make and models) and I have dealt with many different different dealers and many different serv I have owned cars for about 35 years (many different make and models) and I have dealt with many different different dealers and many different service departments. Schmitt's VW is, by far, the best service department that I have dealt with in all of those years. The prices are good but the workmanship, the honesty and the way I have treated is what I appreciate the most. The Schmitt's VW Service Department is really a class operation Joe Bartosik More

I have been leaseing a vehicle there since 1999. from the very first day they have always been nice to me! i work hard for my money so i am very frugle with it!so its nice to go to a place where i can get mo very first day they have always been nice to me! i work hard for my money so i am very frugle with it!so its nice to go to a place where i can get more bang for my buck meaning the service and the product!Lets just hope it stays that way! More

They are the absolute worst dealership I've encountered. For representing a company like Audi, they are an absolute shame. Their tech left greasy finger prints in my car, as well as their manger being rude For representing a company like Audi, they are an absolute shame. Their tech left greasy finger prints in my car, as well as their manger being rude. I would rather drive 480 miles downstate and have it serviced there than deal with these clowns! GO ELSWHERE; TAKE IT TO A FORD DEALER IF YOU HAVE TO!!!!! More