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Audi Cape Cod, A Premier Company - Service Center

Hyannis, MA

not yet
rated
355 Reviews
Call Service Center (508) 815-5600

355 Reviews of Audi Cape Cod, A Premier Company - Service Center

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January 12, 2023

Excellent service team from scheduling to prompt service work performed along with the final cleaning and washing of my vehicle. More

by joemayne9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Olivea Eldredge
Report | Print
Jan 14, 2023 -

Audi Cape Cod responded

Joe, Thank you for taking the time to share your thoughts on working with Olivea, Matthew, and our team. We're glad to hear we delivered such a great experience! Robert Wall - Service Manager rwall@drivepremier.com

January 10, 2023

Very professional and on point with customer service. Take pride in satisfying.Super clean environment More

by ackhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wall
Report | Print
Jan 11, 2023 -

Audi Cape Cod responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Robert Wall - Service Manager rwall@drivepremier.com

January 08, 2023

The service team at Audi Cape Cod is always friendly, helpful, and quick. Our car was done, washed, and cleaned extremely quickly. I highly recommend this dealership. More

by PROFSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Jan 09, 2023 -

Audi Cape Cod responded

Thank you for choosing Audi Cape Cod. Your feedback and rating mean a lot to us. We're glad Matthew was able to help, and we hope to see you again! Robert Wall - Service Manager rwall@drivepremier.com

December 30, 2022

Very satisfied customer. Recently purchased vehicle there and this was our first service call for scheduled maintenance. They were very professional and answered our questio More

by Almadeded
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Dec 31, 2022 -

Audi Cape Cod responded

Thank you for taking the time to recognize Audi Cape Cod, and recommend the services of our Service Department. We hope that you're loving your vehicle! If you have any auto-related needs in the future, please know that we are here and ready to help.

Dec 31, 2022 -

Almadeded responded

Your welcome and I certainly will.

December 30, 2022

These guys always go out of their way to accommodate me as a client. Matt and Ilivia are very friendly and professional. Wouldn go any where else for service. More

by awingnuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Dec 31, 2022 -

Audi Cape Cod responded

We are very pleased to learn that you wouldn't go anywhere else for service. Our Service Team here at Audi Cape Cod always goes out of our way to accommodate our customers. If you have any questions, please contact us thank you for that 5-STAR rating.

December 26, 2022

Friendly, professional and thorough every time from drop off to delivery. That’s why I continue to go back. More

by kevangibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Rob Wall, Jared Woodward
Report | Print
Dec 27, 2022 -

Audi Cape Cod responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for continuing to visit the Service Team of Audi Cape Cod.

December 20, 2022

My experience is always enjoyable. Olivia and Matt are very professional and accommodating.I highly recommend Premier. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Report | Print
Dec 20, 2022 -

Audi Cape Cod responded

Hi Mitch. Thanks for the recommendation. We are glad to know you continuously have an enjoyable experience at Audi Cape Cod. Our top priority is to provide a professional and accommodating atmosphere for all our customers. Please do not hesitate to reach out if we can further assist.

December 20, 2022

I briefly described to Matt the problem with my vehicle. He conveyed my concern to the tech who quickly identified the reason causing the issue. Matt relayed this to me with an immediate solution which was More

by Mrrch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Dec 21, 2022 -

Audi Cape Cod responded

Hi, thank you for this perfect review! We are glad to know that our Service Team was attentive to your needs and kept you informed during the entire repair process. We appreciate your business and hope you continue to choose Audi Cape Cod for all your automotive needs.

December 18, 2022

Matt and Olivia are the best! ! Always calm. Always explain things. Always accommodating!! Kudos to Audi!! More

by carolfolino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Dec 19, 2022 -

Audi Cape Cod responded

Carol, thank you for your kind feedback and for choosing Audi Cape Cod! We're happy we could help. Please let us know if you have any additional questions about the services you received.

December 16, 2022

Matt was phenomenal. Kept me apprised every step. Audi is the absolute best. I have never been happier with any car I've ever owned. More

by girasole_60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Dec 18, 2022 -

Audi Cape Cod responded

Hello! Thank you for coming to see us at Audi Cape Cod and giving us such a perfect rating. Should you need anything else, please let us know.

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