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Audi Cape Cod, A Premier Company - Service Center

Hyannis, MA

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355 Reviews

355 Reviews of Audi Cape Cod, A Premier Company - Service Center

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December 14, 2022

Olivia was the sweetest - she really accommodated all my needs . Her communication.was spot on. More

by lucylutim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Dec 16, 2022 -

Audi Cape Cod responded

Hello, Audi Cape Cod appreciates your kind words. Do not hesitate to reach out to us directly for any needs that you may have in the future.

December 11, 2022

Matt goes above and beyond, this man had to run and find my car because I told him it could not go through the car wash! Every visit, I’m treated with respect, prompt and expedient service, along with genui More

by autumnwesthoven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 13, 2022 -

Audi Cape Cod responded

Hello, thank you for taking the time to provide positive feedback. We are very happy to read that your experience with our Service Team member here at Audi Cape Cod has been a great one. Have a fantastic day.

December 10, 2022

Olivia always very communicative and helpful. Tire and rim problem diagnosed with great guidance for necessary repairs. As always Olivia, thanks for the help. More

by DBadeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia = 5 stars
Dec 12, 2022 -

Audi Cape Cod responded

DBadeau, we are glad to learn that you are consistently impressed with the Service Department of Audi Cape Cod. Our team will be excited to learn about this highly-rated review. Thank you so much for being one of our valued customers and we look forward to your next visit!

December 02, 2022

Thanks Matt for keeping me informed and getting to the root of the problem with my car Great service would recommend your dealership !! More

by Footek1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 03, 2022 -

Audi Cape Cod responded

We truly appreciate you taking the time to write such a positive review, and trusting us at Audi Cape Cod to take great care of your vehicle. Our Service Department will make sure you always get treated to top-notch automotive care every time you visit. We are glad that the Service Team could find the solution to your problem.

December 01, 2022

I had a flat tire and Matt was great getting me in that day for service. I have always brought my Audis to hyannis for servicing ( ten plus years) and yes it is more expensive but I have always been treate More

by Daleyfam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 01, 2022 -

Audi Cape Cod responded

Receiving reviews like yours is what our Service Team strives for here at Audi Cape Cod. Nothing pleases us more than knowing you continually enjoy a kind and professional experience, and we were able to get you in and out in a timely manner. Thank you for trusting us with your vehicle. Don't hesitate to reach out to us for any future needs, we are here to help.

November 30, 2022

The service team is terrific! Always so accommodating and explain everything. This week, I had an issue and Matt did such a great job getting back to me quickly with the issue an More

by Jetdooling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 01, 2022 -

Audi Cape Cod responded

Hello! We are thrilled to learn about your accommodating service experience. Thank you for your business and positive review. All the best from us at Audi Cape Cod.

November 22, 2022

I have serviced my Q7 here since I purchased new here in 2018. Matt and Olivia have handled all matters in a very timely, and professional manner. The service techs do great work, and always return a very More

by Joe Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Nov 25, 2022 -

Audi Cape Cod responded

Joe, thank you so much for choosing Audi Cape Cod. We're excited to receive your 5-star rating and look forward to assisting you with your future automotive needs.

November 11, 2022

It’s a pleasure to go to Audi Hyannis for service. Everyone is extremely courteous and knowledgeable. More

by Carol
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Nov 13, 2022 -

Audi Cape Cod responded

We truly appreciate your positive review, Carol. Our Service Department is ecstatic to have given you a courteous and knowledgeable experience during your recent visit with us. Thank you for choosing Audi Cape Cod and we're here for your future automotive needs.

November 04, 2022

The dealership is very organized and efficient. They now text a movie of the technician who worked on your car. He explains what they did what they found and any follow up if needed. Matt my Serv More

by Hmflitt
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Nov 04, 2022 -

Hmflitt responded

Thanks for all your help!

November 03, 2022

I went in to get my vehicle serviced and Olivea was very helpful and was able to assist me with setting up myaudi app. More

by Wanercadet
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivea
Nov 05, 2022 -

Audi Cape Cod responded

We're happy to learn that our Service Staff at Audi Cape Cod was able to assist you during your visit. Come back to see us.

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