Audi Cape Cod, A Premier Company - Service Center
Hyannis, MA

355 Reviews of Audi Cape Cod, A Premier Company - Service Center
Cape Cod Audi is an excellent dealership with a great service department. My check engine light came on at 56,000 miles and they did the smoke test and figured out the evap hose was cracked. In order to service department. My check engine light came on at 56,000 miles and they did the smoke test and figured out the evap hose was cracked. In order to replace it they had to remove the intake manifold. My problem is with Audi for making this part replacement so problematic. And for a hose that lasted only 3 years. It made a simple $200 repair cost $1100. More
Greeted immediately upon arriving; pristine waiting area with social distancing in place; water and snacks available; professional and friendly staff; inside and outside of car cleaned.⁹ with social distancing in place; water and snacks available; professional and friendly staff; inside and outside of car cleaned.⁹ More
The service team was pleasant to interact with.The oil The service team was pleasant to interact with. The oil change and service to the vehicle went well it was a pleasure having the service done at Audi The service team was pleasant to interact with. The oil change and service to the vehicle went well it was a pleasure having the service done at Audi Cape Cod More
Scheduling, checking in and out and the service performed were all straight forward. They fit in some extra service I requested at check in without hesitation. A comfortable, accommodating waiting room and were all straight forward. They fit in some extra service I requested at check in without hesitation. A comfortable, accommodating waiting room and clean restroom made the wait More
From the first encounter with Service Rep (Matt) everything was smooth sailing! Told me what they were going to do, approximately how long it would take and if there was anything they could get for everything was smooth sailing! Told me what they were going to do, approximately how long it would take and if there was anything they could get for me. They even kept me updated on a Tornado Warning (YES!!!!) that happened while I was there. Matt knew I was a little nervous and offered to let me go downstairs to a safe area for a little bit. Car was serviced, washed and ready by the time Warning was over. All in all, as usual, another satisfied day at the dealership They make it so easy. More
I was very pleased with my latest service. I had warranty service done and it was very effectively coordinated by Matt including the loaner car. Overall the staff was very professional and courteous. The dea service done and it was very effectively coordinated by Matt including the loaner car. Overall the staff was very professional and courteous. The dealership has an obvious focus on caring for it's customers. More
My experiences with Audi Cape Cod has been consistently excellent for the last 10 years. They are professional, accommodating, accessible and reliable. I would recommend them to anyone looking for the same excellent for the last 10 years. They are professional, accommodating, accessible and reliable. I would recommend them to anyone looking for the same. More
Always has been easy to make a service appointment right away..Quick service with friendly advisors. If I wait for my vehicle the waiting area has refreshments and comfortable seating. Have enjoyed this d away..Quick service with friendly advisors. If I wait for my vehicle the waiting area has refreshments and comfortable seating. Have enjoyed this dealership since purchasing my Audi two years ago. Recommend highly. More
Very efficient service - as always!! Coming up with 25 words for the review was the most effort required. You should already know how competent your team is. words for the review was the most effort required. You should already know how competent your team is. More
Went in with a low tire pressure alert and the team saw that I had a nail in my tire. They fixed it immediately and had me out the door in no time. Great service. that I had a nail in my tire. They fixed it immediately and had me out the door in no time. Great service. More