Back

Audi Cape Cod, A Premier Company - Service Center

Hyannis, MA

not yet
rated
355 Reviews

355 Reviews of Audi Cape Cod, A Premier Company - Service Center

Sort by
November 27, 2020

Came in for 25000 mile oil change and talk about end of lease(3 year) options. We talked to Rob and Kara and ended in a CPO deal. In these trying times we felt at ease and confidant in the deals we were o More

by albinr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Kara Brunette, Rob Serdy
Nov 30, 2020 -

Audi Cape Cod responded

It was our pleasure! We appreciate your confidence in our team and look forward to your next visit with us. Thanks for your business, from all of us here at Audi Cape Cod!

Nov 30, 2020 -

albinr3 responded

Disappointed with Audi not Audi Cape Cod. Audi issued a recall in the middle of our deal and now we have to wait 2 to 3 weeks for parts to complete the CPO deal. Thank you Kara and Rob for holding the deal together!

November 25, 2020

Everything was done as stated in the timeframe they said it would be done. Car was cleaned and everything was as promised so I have no complaints More

by lcbigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Rob Wall
Nov 25, 2020 -

Audi Cape Cod responded

Thanks for the great review of Audi Cape Cod! We appreciate you trusting us with your vehicle and look forward to seeing you again in the future!

November 21, 2020

Fabulous service center. Great knowledgeable folks. Matthew is a pleasure to talk with and he is very helpful. I highly recommend Audi Cape Cod and its products! More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry I can’t remember the staff that I worked with however my experiences have been great! You have a fabulous staff!, Matthew Gustafson
Nov 23, 2020 -

Audi Cape Cod responded

Hi Maureen, thank you for visiting Matthew at Audi Cape Cod!

November 19, 2020

We have had a long history of owning Audi’s and using various Audi service departments. Audi Cape Cod is our favorite. They are extremely responsive and supportive. More

by nyexpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Rob Wall, Rebecca Meyer, Jared Woodward
Nov 19, 2020 -

Audi Cape Cod responded

Thank you for visiting our service team at Audi Cape Cod! We're so happy to hear that you love the brand as much as we do!

November 16, 2020

Very pleased with service. The staff is very professional and helpful.Scheduling was easy and timely. The dealership is very clean and modern. I have no complaints! More

by TUNESFORYOU@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Nov 16, 2020 -

Audi Cape Cod responded

We are so happy our Audi Cape Cod team earned your five stars. Thanks for your support!

November 16, 2020

My first service visit with Audi CC was very satisfying. Rebecca Meyer was very personable, polite, and efficient. I was totally impressed with the entire process. More

by barbarapons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Meyer
Nov 17, 2020 -

Audi Cape Cod responded

Thank you for taking the time to share these kind comments about Rebecca and our service team! We appreciate you coming to visit us here at Audi Cape Cod, and we look forward to your next visit!

November 14, 2020

Excellent service Matthew was fantastic. My car returned clean and spotless. Definitely recommend. They also able to provide a loaner car for the day that was very helpful More

by matt70372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Nov 16, 2020 -

Audi Cape Cod responded

Thank you for taking the time to recommend Matthew and the Audi Cape Cod service team! We appreciate your business and look forward to your next visit with us!

November 13, 2020

Professional friendly attentive staff sums it up. I thought my first sentence said it all but obviously I have to type twenty five words or more! Sheesh! More

by kutterbam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Rebecca Meyer
Nov 13, 2020 -

Audi Cape Cod responded

We appreciate you taking the time to share this wonderful feedback about our team. Thank you for your business, and we'll see you next time here at Audi Cape Cod!

November 11, 2020

The customer service is Hyannis Audi is the best anywhere. Service is punctual and check in and check out very Easy. Car is spotless - washed and Vac’d More

by JSCORZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Rob Wall, Jared Woodward
Nov 12, 2020 -

Audi Cape Cod responded

Thank you for the wonderful feedback about our service team! We're truly grateful to have you as an Audi Cape Cod customer, and we look forward to your next visit with us!

November 09, 2020

This is my 3rd Audi and I wouldn't drive anything else. We have the best dealer ship on the Cape and everyone is more than qualified. My experience At Audi has always been perfect, no complaints. Can't More

by missymcgraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Rob Wall, Rebecca Meyer, Jared Woodward
Nov 09, 2020 -

Audi Cape Cod responded

We can't thank you enough! We're so happy to hear that our team worked with you to find a new Audi Q7! See you at your next appointment!

...
17
...