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Audi Cape Cod, A Premier Company - Service Center

Hyannis, MA

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355 Reviews

355 Reviews of Audi Cape Cod, A Premier Company - Service Center

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November 08, 2020

Ability to schedule appointment terrible. Left message that was never returned. This is the second time this has happened. Your 25 word minimum also sucks More

by GINDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Nov 11, 2020 -

Audi Cape Cod responded

I'm sorry to hear about the trouble you encountered making your service appointment. Our customers are our top priority and when we don't meet your expectations it's a big deal. I will review with the staff and assure you this will not happen again.

November 07, 2020

My Audi is running as if it were Brand New! Always top notch service here! Due to COVID and having to pay my stores Rent in Provincetown, Audi cape cod believed in ne! Thanx, I also make PPE and would liv More

by sarahkaindress
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Melanson, Matthew Gustafson, Rob Wall, Brandon Andrade, Rebecca Meyer, Jared Woodward
Nov 09, 2020 -

Audi Cape Cod responded

Thank you for your positive feedback! Rob and our team at Audi Cape Cod appreciate your kind review! See you next time!

Nov 09, 2020 -

sarahkaindress responded

Thank you so much for updating my Audi! I hear the after ignition cooler that was installed as well!! Top notch service and overall highly recommend

November 06, 2020

Rebecca was excellent. She was friendly, professional and thorough. We scheduled a test drive with Allen for the new Q5. The car is as we expected from Audi and would have been our tenth Audi starting More

by shnaz93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Matthew Gustafson, Rebecca Meyer
Nov 09, 2020 -

Audi Cape Cod responded

Thank you so much for the great review! We're glad to hear that our team provided you with exceptional service during your visit here at Audi Cape Cod, and we hope we have the opportunity to work with you again in the future. Take care and please don't hesitate to reach out if there's anything else we can do for you!

More
November 05, 2020

Thank you to Matt for your assistance, advice, and honesty! When having to make decisions, you consistently take into consideration the needs of our family! More

by WENDYKINGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Nov 05, 2020 -

Audi Cape Cod responded

This is what we like to hear, Wendy! We're so happy that Matt worked with you and provided a 5-star service! See you next time at Audi Cape Cod!

November 01, 2020

This is the best dealership I’ve ever had the pleasure of doing business with! All of the personnel from the management to sale to service are stellar. More

by Lew Capr cod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Rebecca Meyer
Nov 02, 2020 -

Audi Cape Cod responded

Thank you for your confidence in Audi Cape Cod!

October 31, 2020

Audi's service staff is consistently high quality - friendly, personable, informative, helpful and prompt. I've brought my car in with small issues and the staff is always attentive and helpful. The pr More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Jared Woodward
Nov 02, 2020 -

Audi Cape Cod responded

Thank you for your feedback, Fran! We look forward to seeing you again at Audi Cape Cod!

October 30, 2020

My rating of the price was "fair"...I don't think$127.48 My rating of the price was "fair"...I don't think $127.48 for an oil change is "fair" The courtesy extended is always very good. More

by rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Rob Wall
Nov 02, 2020 -

Audi Cape Cod responded

Thank you for your feedback, Rich. We hope to deliver a 5-star experience next time.

October 29, 2020

Audi Cape Cod consistently provides exemplary service. It's quick and the staff are very friendly. Prices for service are very competitive and I feel like the service team is very transparent on the sta More

by NYCSarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Oct 29, 2020 -

Audi Cape Cod responded

We are honored to receive your support! Thank you! - Audi Cape Cod Team

October 29, 2020

Everything was very nice, there was a place to sit and wait that was not regular waiting room. My I phone was not connected and they connected for me I also requested to have someone go over a few things More

by vhatch
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Oct 29, 2020 -

Audi Cape Cod responded

Thank you for taking the time to share your recent experience with our team at Audi Cape Cod! Let us know how we can assist you in the future!

October 26, 2020

Great service, very accommodating to my schedule. Had to wait for car given my schedule, and they serviced under two hours. Thank you very much. More

by dangriggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Meyer
Oct 26, 2020 -

Audi Cape Cod responded

Thank you for choosing Audi Cape Cod! We hope you trust our team for all future automotive needs! We look forward to your next visit!

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