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Audi Cape Cod, A Premier Company - Service Center

Hyannis, MA

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355 Reviews

355 Reviews of Audi Cape Cod, A Premier Company - Service Center

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August 04, 2020

Service was excellent as usual. Were able to accommodate my scheduling needs. Rates were reasonable and car was ready when promised. Very satisfied with overall service. More

by collgary
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Aug 04, 2020 -

Audi Cape Cod responded

Thank you for your positive feedback! We appreciate your business! - Audi Cape Cod team

August 04, 2020

Excellent service. Matt is great to deal with and makes getting my car serviced an enjoyable experience. I will always come back when my car needs servicing. More

by 47jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Aug 04, 2020 -

Audi Cape Cod responded

Thank you for always choosing Audi Cape Cod! Matt and our team look forward to seeing you again!

August 02, 2020

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by sasfas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Rob Wall
Aug 03, 2020 -

Audi Cape Cod responded

Thank you for taking the time to leave Audi Cape Cod, this 5-star review!

July 31, 2020

Service due Quick and efficient as always. During this stressful Covid-19 time that made us feel very safe.We were in and out out with our 2 Audi’s serviced with More

by opaque1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Aug 03, 2020 -

Audi Cape Cod responded

Your review means the world to us! We're so happy to hear that the Audi Cape Cod team provided you with such great service! We look forward to seeing you at your next appointment!

July 30, 2020

This is service I arrived 15 minutes early so I drove to the back lot to park and Matt came running out of the building to greet me and get to the inspection service More

by maryjanney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Jul 30, 2020 -

Audi Cape Cod responded

We appreciate your kind feedback, Mary! Matt is a great asset to our service team, and we're so happy to hear that he provided excellent customer service! See you at Audi Cape Cod next time!

July 21, 2020

Very easy drop off, on-line payment and outside pick up. Good communication from Matthew during the service. Texting made it very easy. Thank you. More

by HOLMAC
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Jul 21, 2020 -

Audi Cape Cod responded

Thank you for choosing Audi Cape Cod! We're so happy to hear that Matthew communicated well for you during your recent service appointment! See you next time!

July 21, 2020

Beautiful dealership, bright and spotless service area. Very friendly and efficient. Excellent communication. Matthew G. Was fantastic from check in to finish. Saved our vacation! More

by olovyann
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Jul 22, 2020 -

Audi Cape Cod responded

Thank you for visiting, Audi Cape Cod! We're os happy to hear that Matthew took such great care of you during your visit! Enjoy the rest of your vacation!

July 18, 2020

All work done well. My only complaint is the waiting time of 2.5 hours for an oil change. If I had been warned of this delay I would have asked for a loaner. More

by SHWEEDEN
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Jul 21, 2020 -

Audi Cape Cod responded

We apologize for the inconvenience. Please contact me to address any further concerns. Thanks, Anthony Laham - General Manager - 508-815-5600

July 16, 2020

Ian was extremely helpful to try to find a tire to replace for me. He kept me informed and scheduled my appointment as a soon as possible the next day. I admired his workmanship in helping me Th More

by dbgovoni
Recommend Dealer
Yes
Employees Worked With
Ian Duffy
Jul 16, 2020 -

Audi Cape Cod responded

Thank you for telling us how we did! Thank you for trusting Ian and Audi Cape Cod! We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us! See you again!

July 16, 2020

Recent Service Always professional and helpful. Spacious waiting area and wi-fi available which is very helpful when having to wait. The time out to get an appointme More

by TRACEYORINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Jul 16, 2020 -

Audi Cape Cod responded

Hi Tracey! We appreciate the feedback of your service experience at Audi Cape Cod. We look forward to your next visit with us!

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