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Audi Cape Cod, A Premier Company - Service Center
Hyannis, MA
355 Reviews
355 Reviews of Audi Cape Cod, A Premier Company - Service Center
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July 15, 2020
can't imagine trusting anyone else any time i deal with matt i feel incredibly comfortable knowing that the experience will be fair and honest.. he has such a light touch, is very perso any time i deal with matt i feel incredibly comfortable knowing that the experience will be fair and honest.. he has such a light touch, is very personable and without a blemish to his integrity..i feel very grateful to have him as a trusted advisor.. More
by andrew
Verified CustomerEmployees Worked With
Matthew Gustafson
July 12, 2020
Great experience all around. Car broke down on vacation, had to get it towed in. Awoke to a text message saying diagnostics were being performed. Communication via text helped us enjoy our vacation while had to get it towed in. Awoke to a text message saying diagnostics were being performed. Communication via text helped us enjoy our vacation while staying informed. More
by mneville3
Employees Worked With
Matthew Gustafson
July 10, 2020
Perfect Service visit from start to finish. Helpful , knowledgeable and best customer service. My advisor greeted me at my car and had all my paperwork ready. Seamless process knowledgeable and best customer service. My advisor greeted me at my car and had all my paperwork ready. Seamless process More
by robwallp
Employees Worked With
Matthew Gustafson, Rob Wall
July 06, 2020
Good communication; good experience I appreciated clear communication via text as well as phone, reasonable advice (my car has more than 100,000 miles), and flexibility as parts came in I appreciated clear communication via text as well as phone, reasonable advice (my car has more than 100,000 miles), and flexibility as parts came in over several days from Audi. Without good communication, I would have been frustrated as time passed. More
by SEH
Employees Worked With
Matthew Gustafson
July 04, 2020
10K service(oil change) Was pleased to see everyone wore masks and complied with COVID 19 protocols! Dealership is new and immaculate. Missed coffee since Covid 19 precauti Was pleased to see everyone wore masks and complied with COVID 19 protocols! Dealership is new and immaculate. Missed coffee since Covid 19 precaution had the machine shut down. More
by pamal
Employees Worked With
Ian Duffy
July 04, 2020
Service department(Matt), outstanding Efficient, Service department(Matt), outstanding Efficient, respectful effective. Dealership upscale. . there is no more to say without being redundant or bor Service department(Matt), outstanding Efficient, respectful effective. Dealership upscale. . there is no more to say without being redundant or boring or making things of no consequence up More
by JS.HARPER
Employees Worked With
Matthew Gustafson
July 03, 2020
Audi of Cape Cod is a very well managed operation. Ian was my rep and was courteous and respectful. I dropped the car off and it was ready when promised. was my rep and was courteous and respectful. I dropped the car off and it was ready when promised. More
by EC1971
Employees Worked With
Ian Duffy
July 03, 2020
Very good responsive service to customer. Desired comprehensive Auto Care Service was discussed as value oriented service to the customer and his/ her vehicle. Kudos. comprehensive Auto Care Service was discussed as value oriented service to the customer and his/ her vehicle. Kudos. More
by RHFENN
Employees Worked With
Matthew Gustafson, Ian Duffy
July 02, 2020
Matt is always so prompt & professional. Always great Customer Service at Audi Hyannis Service Department. They always put their customers first! You make it so easy for us to bring our vehicles in for Customer Service at Audi Hyannis Service Department. They always put their customers first! You make it so easy for us to bring our vehicles in for service. Thank you Matt! More
by missy_cassell
Employees Worked With
Matthew Gustafson
July 02, 2020
This was a recall notice. The schedule tech was very accomodating and they had a rental car for me when I came in. Very helpful service advisor on technical issues. accomodating and they had a rental car for me when I came in. Very helpful service advisor on technical issues. More
by whays12
Employees Worked With
Matthew Gustafson
