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Audi Cape Cod, A Premier Company - Service Center

Hyannis, MA

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355 Reviews

355 Reviews of Audi Cape Cod, A Premier Company - Service Center

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May 16, 2020

Expert machanics and kind and helpful people out front. This couldn't be better My car has traveled 130,000 miles, and it runs like new thanks to these skilled people. More

by strausfoto3
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Rob Wall, Brandon Andrade
May 16, 2020 -

Audi Cape Cod responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

May 15, 2020

Efficient and thorough Service was performed as requested and under budget. Great to see they are still taking care of their customers with all this BS going on. Thank y More

by SCOSTELLO47
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rob Wall
May 16, 2020 -

Audi Cape Cod responded

Thank you, we appreciate your business and our team looks forward to serving you again soon!

May 15, 2020

Difficult times ... appreciated opportunity to get needed service done. Was totally comfortable with dealership/service consultant ( Matt) approach to managing the whole process in these unusual circumstance More

by TOPADOTO1
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
May 16, 2020 -

Audi Cape Cod responded

Thank you, it's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Audi Cape Cod, A Premier Company!

May 15, 2020

This is a great dealership! Since moving to MA I am having my 5th AUDI serviced here and it is the most professional and thorough Service Department I have used East Coast or West. Easy to schedule. Go More

by MHARRIS.GLOBAL
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Rob Wall
May 15, 2020 -

Audi Cape Cod responded

Thank you for choosing Audi Cape Cod, A Premier Company, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 15, 2020

quick easy safe Just had my audi serviced, appointment was easy to make, dropped off the night before and it was done by midday the next day. All went smoothly, More

by KGAINVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
May 16, 2020 -

Audi Cape Cod responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

May 14, 2020

9:30 a.m. Service was terrific even in these trying times. Friendly, courteous and efficient and work was accomplished with quality as the key factor. very plea More

by rvantonucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
May 14, 2020 -

Audi Cape Cod responded

Thanks for sharing your thoughts about your experience with Audi Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon!

May 13, 2020

Very professional. Everyone in the service department is so professional. Matt took care of us this time and was honest and provided a loaner car for my wife to drive w More

by jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
May 13, 2020 -

Audi Cape Cod responded

Hi JW, Thank you so much for your excellent review of Matt and our Service team! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Audi Cape Cod, A Premier Company. Please don't hesitate to reach out if you need anything else.

May 13, 2020

Very easy and convenient to schedule routine and unexpected service. Service representatives take the time to clearly communicate what is needed, the timeframe involved and the cost. More

by arlombardi817
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
May 13, 2020 -

Audi Cape Cod responded

Hi, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come!

May 12, 2020

Easy, they dealt with the COVID-19 situation very well I've always gotten great service from Audi Cape Cod. Today's circumstances present some unusual challenges. Normally, I would have enjoyed relaxing in More

by dyoerger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
May 12, 2020 -

Audi Cape Cod responded

Hi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 12, 2020

Excellent help from Matt Matt not only arranged for a fast and easy repair, but his recommendation that I contact Audi Customer Service was really helpful. I’m really pleased More

by JFORNSHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
May 12, 2020 -

Audi Cape Cod responded

Hi, We are very happy to that Matt and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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