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Audi Cape Cod, A Premier Company - Service Center

Hyannis, MA

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355 Reviews

355 Reviews of Audi Cape Cod, A Premier Company - Service Center

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March 23, 2023

Service was efficient. Olevia was very helpful in rescheduling alternator replacement. I was very impressed with her helpfulness and professionalism! More

by pvgarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Mar 24, 2023 -

Audi Cape Cod responded

Thank you for your very kind review. Olivea and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Cape Cod. Robert Wall - Service Manager rwall@drivepremier.com

March 21, 2023

Olivia was excellent to deal with. She was professional and courteous and listened to my concerns. The service department took care of the issue with my Q5. All is good. More

by mwq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Mar 22, 2023 -

Audi Cape Cod responded

Thank you for taking the time to share your thoughts on working with Olivea and our service team. We're glad to hear we delivered such a great experience! Robert Wall - Service Manager rwall@drivepremier.com

March 19, 2023

Very good communication& response from Rob Serdy and the team at Audi Cape Cod. Rob was able to source the car I wanted. Thank you. More

by FB
Recommend Dealer
Yes
Employees Worked With
Rob Serdy, Drew Boli, John Wilkinson
Mar 20, 2023 -

Audi Cape Cod responded

Quality customer service is always our number one priority, and we're happy to hear that Rob met your expectations. Thank you for choosing Audi Cape Cod. We look forward to having you as one of our valued customers for many more years to come! Robert Wall - Service Manager rwall@drivepremier.com

March 18, 2023

Oliveia solved all my problems! Axel & headlight replaced & car inspected! Can’t ask for more! More

by Annieholton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson, Rob Wall, Olivea Eldredge, Osmarlin Baez
Mar 20, 2023 -

Audi Cape Cod responded

Thank you for choosing Audi Cape Cod. Your feedback and rating mean a lot to us. We're glad Olivea was able to help, and we hope to see you again! Robert Wall - Service Manager rwall@drivepremier.com

March 12, 2023

I had a great experience. Olivea was easy to work with and I liked the video breakdown of my car. I felt confident they did a good job. More

by naa.789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Mar 13, 2023 -

Audi Cape Cod responded

Thanks for sharing your thoughts about your experience with Olivea here at Audi Cape Cod. We appreciate your business and hope to see you again soon! Robert Wall - Service Manager rwall@drivepremier.com

March 11, 2023

Matt is exceptional at his job - from his warm greeting to the explanation of the work completed. The company they used to repair some dings on our SQ5 was outstanding. I would recommend this Audi dealersh More

by CjS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Mar 11, 2023 -

Audi Cape Cod responded

We are very happy to hear that Matt provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Robert Wall - Service Manager rwall@drivepremier.com

March 11, 2023

Matt at your service desk is great! He has excellent customer service skills and has always made sure all goes well with my vehicle. Love that he txt when the car is ready. More

by KWAK15P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Mar 13, 2023 -

Audi Cape Cod responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Cape Cod. Robert Wall - Service Manager rwall@drivepremier.com

March 09, 2023

Thank you for a great experience at Audi of cape cod - Olivia and her team were great! Everything explained. Calvin? I think it was took the video explaining the service. A nice thing to have. Your place More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin I think his name was, Olivea Eldredge
Mar 11, 2023 -

Audi Cape Cod responded

Sue, thank you for choosing Audi Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Robert Wall - Service Manager rwall@drivepremier.com

March 07, 2023

Amazingly responsive. Made me feel like a priority and actually got me my car early. Olivia was fantastic and kept me informed every step of the way.. great service at thi More

by Vendice229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge, Osmarlin Baez
Mar 08, 2023 -

Audi Cape Cod responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Cape Cod, we look forward to having you as a valued customer for many years to come! Robert Wall - Service Manager rwall@drivepremier.com

March 04, 2023

Very happy with recent scheduled service! Matt was friendly and professional! Car was ready before I was told to expect it to be! More

by rickmorris527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Mar 05, 2023 -

Audi Cape Cod responded

Thank you for your business and this review, Rick. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Robert Wall - Service Manager rwall@drivepremier.com

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