Audi Cape Cod, A Premier Company - Service Center

Very responsive and friendly, kept me informed throughout the process, and took the time to look into my car’s issues. the process, and took the time to look into my car’s issues. More

This dealership had treated me very well until it became a situation where their cooperation would’ve been helpful. We dropped our car off after the Serpentine belt blew, which wasn’t warned prior in their a situation where their cooperation would’ve been helpful. We dropped our car off after the Serpentine belt blew, which wasn’t warned prior in their defense. As we got to the dealership my father and I talked to the staff and they said that the car would be done by Tuesday morning at the latest and there were no loaners available . Both of these statements were false because we were later told that there were loaner cars available and when I called on Tuesday I was told by another customer service member that the part hadn’t even come in or been ordered. I understand sometimes there are options where you can’t help someone to the full ability, but this wasn’t the case at all. To lie repeatedly to a customer who has given their loyalty since having their license just seems wrong. I was also expecting to have some money off of the bill because we were lied to several times from “a reputable” dealership , but again I was disappointed to learn that it wasn’t the case again. If you want to have loyal customers who treat you with respect maybe you should rethink this and just be honest and straight up instead of lying straight to someone’s face. No business other than a lawyer benefits from lying and this really put a mark on my feelings about this dealership and the way I feel treated. It’s not a new Audi but it is an Audi you shouldn’t treat someone different because of that. All those recalls I suppose More

Audi Cape Cod did a great job servicing my S6, 30,000 mile and recall, prompt and professional mile and recall, prompt and professional More

Olivia was prompt, kind, knowledgeable and efficient. Olivia was able to schedule me quickly for a follow up appointment. Olivia made the day pretty great. Olivia was able to schedule me quickly for a follow up appointment. Olivia made the day pretty great. More

Speedy service. Clear communication from Olivia - just a steep price tag for a regular service Clear communication from Olivia - just a steep price tag for a regular service More

Excellent service from Olivia and the Techs as usual! Great communication and always professional. Fantastic work. Great communication and always professional. Fantastic work. More

Amazing Matt and Rob are great and easy to work with and this is our third Audi and wouldn’t buy anything else and this is our third Audi and wouldn’t buy anything else More

Brought the car in for a $1200 service and it ran horrible after the service. horrible after the service. More

Matt, the service manager, is outstanding. Keeps you informed, always available for questions. Best Audi service I’ve experienced. Keeps you informed, always available for questions. Best Audi service I’ve experienced. More

The people are very polite and respectful. The mechanic videoing the undercarriage is terrific. Both of these give me confidence in the dealership & peace of mind that I am not being taken adv The mechanic videoing the undercarriage is terrific. Both of these give me confidence in the dealership & peace of mind that I am not being taken advantage of. More