Audi Cincinnati East

Very good customer service and was able to schedule me very quickly. Repairs were addressed and well explained. very quickly. Repairs were addressed and well explained. More

Prompt appointment, great service customer and car wise. Comfortable waiting area, beverages & wifi were a great bonus. Comfortable waiting area, beverages & wifi were a great bonus. More

Always a friendly greeting when coming in for service. Usually can wait for service to be completed. Usually can wait for service to be completed. More

Would only deal with Chris or Kyle if I ever return. Made appointment with Chris - handed off to Bob*. Day of service, Bob B* seemed more distracted with other activities in the dealership, ignored my r Made appointment with Chris - handed off to Bob*. Day of service, Bob B* seemed more distracted with other activities in the dealership, ignored my routine request to visually inspect underneath car during annual service, while skid plate was removed, in order to track ongoing wear&tear. After service he was more interested in trying to get me to sell my car (which I'm now being constantly pestered with e-mails about) than reviewing service results or be pro-active about ongoing/future service plans given that my Audi Care was scheduled to shortly expire. Coupled with Bob B* miscommunication in 2024 also, I will first look to other Audi dealerships (White-Allen?) for future annual service. More

Wonderful service! Ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto Ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto ditto More

Great job. Terrific communication, finished early, could not have asked for anything more. Also enjoyed the folks watching the NFL Combine on TV as I waited. Terrific communication, finished early, could not have asked for anything more. Also enjoyed the folks watching the NFL Combine on TV as I waited. More

My wife and I recently bought a car for our daughter at this dealership and the experience was very good. Specifically, David the used car manager was very helpful and patient with us. We especially appr this dealership and the experience was very good. Specifically, David the used car manager was very helpful and patient with us. We especially appreciated his transparency and honesty throughout the entire process. Pat did a great job too. We wouldn't hesitate to buy another car from this dealership in the future. Thanks again, Stallion More

Always at the top of their game…. Easy check in and completed within the estimated time… Easy check in and completed within the estimated time… More

I am always treated well. The service was done in less time than quoted. The waiting area is well-appointed. The service was done in less time than quoted. The waiting area is well-appointed. More

The customer service I have review is top notch! Kyle in service is very professional! He always takes the time to answer my questions. Kyle in service is very professional! He always takes the time to answer my questions. More