
Audi Cincinnati East
Cincinnati, OH
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The service was prompt, the agent was friendly and provided details about service completed. Waited for car and had a desk to work at in an uncrowned space provided details about service completed. Waited for car and had a desk to work at in an uncrowned space More
First time working with Kyle. Very pleased. Communication throughout the process and once complete was great. Only caveat is with regards to the service video made available; if it does not Communication throughout the process and once complete was great. Only caveat is with regards to the service video made available; if it does not show the parts or area requiring service it is not very useful More
The technicians at Audi know their stuff. I feel they help me maintain the value of my Q5 and make reasonable recommendations for how to get the full life out of my car. help me maintain the value of my Q5 and make reasonable recommendations for how to get the full life out of my car. More
Made arrangements for an oil change. The Audi Techs did that and went over the car with a fine tooth comb. They evaluated the condition of all critical systems such as the tires (tread and inflation), bra that and went over the car with a fine tooth comb. They evaluated the condition of all critical systems such as the tires (tread and inflation), brakes, all fluids, wipers, fuel system, fluid leaks, shocks, steering gear, just everything! When I left with my oil change completed, I was confident that I could get back on the highway for another 6 months and drive safely, protected by by Trusty Audi!! More
Car advertised I was interested in was not sellable due to a recall. I tried to follow up several times to get a status and the only replies were automated responses asking if I needed information. Car is to a recall. I tried to follow up several times to get a status and the only replies were automated responses asking if I needed information. Car is still advertised but I never did get a reply if car was ready. I am still looking and I guess they may or may not contact me. In fairness, other dealers have been unresponsive in inquiries made through these car listing services. They must be set up to send automated replies but then not much after. More
Chris and his team always go above and beyond.5+++ Chris and his team always go above and beyond. 5+++ Stars. We will continue to be a customer of Beechmont Audi’s sales and service. Chris and his team always go above and beyond. 5+++ Stars. We will continue to be a customer of Beechmont Audi’s sales and service. More
Fast, friendly, detailed service. Chrir r kept me informed the entire day of what needed to be done on my A3. Told me the price and I was very pleased informed the entire day of what needed to be done on my A3. Told me the price and I was very pleased More