Audi Cincinnati East

The technicians at Audi know their stuff. I feel they help me maintain the value of my Q5 and make reasonable recommendations for how to get the full life out of my car. help me maintain the value of my Q5 and make reasonable recommendations for how to get the full life out of my car. More

Car advertised I was interested in was not sellable due to a recall. I tried to follow up several times to get a status and the only replies were automated responses asking if I needed information. Car is to a recall. I tried to follow up several times to get a status and the only replies were automated responses asking if I needed information. Car is still advertised but I never did get a reply if car was ready. I am still looking and I guess they may or may not contact me. In fairness, other dealers have been unresponsive in inquiries made through these car listing services. They must be set up to send automated replies but then not much after. More

Chris and his team always go above and beyond.5+++ Chris and his team always go above and beyond. 5+++ Stars. We will continue to be a customer of Beechmont Audi’s sales and service. Chris and his team always go above and beyond. 5+++ Stars. We will continue to be a customer of Beechmont Audi’s sales and service. More

Fast, friendly, detailed service. Chrir r kept me informed the entire day of what needed to be done on my A3. Told me the price and I was very pleased informed the entire day of what needed to be done on my A3. Told me the price and I was very pleased More

I would highly recommend avoiding this dealer at all costs. Scheduling a simple service out of town for my 2020 Audi was unacceptable… after the scheduler hung up on me (on accident) I made an attempt t costs. Scheduling a simple service out of town for my 2020 Audi was unacceptable… after the scheduler hung up on me (on accident) I made an attempt to reconnect with reception… what an attitude! She said “all service advisors talking to actual customers”…what am I? She went on to say all she can do is leave my name and number. Her tonality and mockery was uncalled for. There was not an ounce of genuinity. If you hire individuals that unprofessional I must assume it’s like that at any of your dealerships… Porsche / Volvo of the Village… Maserati… Alfa… count me out. I’m going to Audi Dayton. More

I was scheduled to bring my Audi A5 in for an oil change. The mileage was very close to the next 10,000 mile checkup and I was asked by Chris if I wanted to do that and avoid paying for the oil change since The mileage was very close to the next 10,000 mile checkup and I was asked by Chris if I wanted to do that and avoid paying for the oil change since it was included in the checkup. Thanks to Audi for suggesting this and completing the work ahead of schedule. More

Easy arrangement of scheduling and friendly service was quickly completed with eagerness to provide answers. Disappointed coffee was still not available. quickly completed with eagerness to provide answers. Disappointed coffee was still not available. More

Our Q7 was stuck in park and had to be towed in. Chris and Rodney expeditated things and completed the repair in one day. I can't say enough about my service experience. and Rodney expeditated things and completed the repair in one day. I can't say enough about my service experience. More

The guys at the dealership were great. Reservation woman didn't know much. didn't know much. More