Audi Cincinnati East

Customer service is outstanding. Chris is one of the best service person I have ever dealt with. I'll be back because of him and Audi's attention to detail service person I have ever dealt with. I'll be back because of him and Audi's attention to detail More

The service was completed in a very timely fashion. The staff was very attentive and professional. The showroom was very welcoming, which allowed me to work while my vehicle was being serviced, staff was very attentive and professional. The showroom was very welcoming, which allowed me to work while my vehicle was being serviced, More

i had no problems, staff was there when I arrived, work was done in timely manner, waiting area was acceptable. Just wish there was an Audi dealership in Northern Kentucky was done in timely manner, waiting area was acceptable. Just wish there was an Audi dealership in Northern Kentucky More

Fantastic from start to finish. The service department was polite and explained everything in detail. They communicated regularly on the status of the service. A pleasure to work with them was polite and explained everything in detail. They communicated regularly on the status of the service. A pleasure to work with them More

AJ, Chris, and Rodney were friendly, knowledgeable, and professional, as always. My service was completed very quickly. The printed report of my vehicle was handed to me, and another was emailed. professional, as always. My service was completed very quickly. The printed report of my vehicle was handed to me, and another was emailed. More

AJ and Chris were so nice. Even kept my portfolio I accidentally left safe until I could return the next day. Love my Audi and Audi East accidentally left safe until I could return the next day. Love my Audi and Audi East More

It was not like before. The waiting area didn’t have any hospitality. I had early morning appointment and had walk to get coffee from Starbucks but what can you do. staff still very friendly and profession hospitality. I had early morning appointment and had walk to get coffee from Starbucks but what can you do. staff still very friendly and professional. Just wondering why audi doesn’t allow a loaner car to customers with Progressive or Geico. More

Chris and Bob listen and thoroughly explain issues. Originally, I thought my problem was with the car key, but reprogramming didn't fix the issue. Chris determined that my allroad needed a new door l Originally, I thought my problem was with the car key, but reprogramming didn't fix the issue. Chris determined that my allroad needed a new door lock, which is an unusual problem. He got the part ordered, the service visit took less time than was estimated, and I'm back on the road with working door locks. The service folks at Audi East care about helping you. More

Scheduling my appointment with a loaner was quick and easy. To my surprise, I only needed new windshield wipers. The report was informative. They were finished In a few hours and Bob was excellent abo easy. To my surprise, I only needed new windshield wipers. The report was informative. They were finished In a few hours and Bob was excellent about keeping me informed. More

My service is always the best at this dealership. Everyone is very helpful and considerate. I will always take my Audi to be serviced there. My service tech was amazing as always. Everyone is very helpful and considerate. I will always take my Audi to be serviced there. My service tech was amazing as always. More