Audi Clearwater

Waiting and wondering We took our car in for repairs on Dec. 10. We required a oil flange gasket and O ring replacement. . The repair was made and something went wrong. W We took our car in for repairs on Dec. 10. We required a oil flange gasket and O ring replacement. . The repair was made and something went wrong. We were told that the O ring was damaged and so they had to repeat the work. A one day job turned into a disaster; the repair leaked oil onto the engine and the repair had to be redone. Upon receiving the car, I found that there were paint bubbles around the valve covers. Pointing out this fresh bubble to the service advisor, Shawn., I was told it was nothing. My concern was that the engine may have been damaged by overheating upon the loss of oil. I contacted a mechanic and was told that the use of a degreaser on a hot engine would be a likely cause for a blistering of the paint. I brought this concern up to the service advisor Shawn but he denied that any kind of degreaser had been used for my car. He simply said all cars get that. The bubbles were so fresh that it was flexible as I gently pressed it to show him otherwise. So, although we were informed that the first O ring failed upon driving the car to another branch, (for other repairs), and that the oil leaked onto the engine, which then had to be cleaned, this was not done using a power wash or degreaser according to the advisor. In the end, we got the car back Dec, 22. The only saving grace was that we had a courtesy car for the entire time. More

Awesome car buying experience I went on truecar.com and requested a test drive. Then I went to the dealer and Van came and helped. He was great!! Then I bought the car I wanted. I went on truecar.com and requested a test drive. Then I went to the dealer and Van came and helped. He was great!! Then I bought the car I wanted. Great friendly staff. More

Service Worked with Mandy Walters in service, as usual always an outstanding experience.........car was completed and cleaned on time. Mandy always goes the e Worked with Mandy Walters in service, as usual always an outstanding experience.........car was completed and cleaned on time. Mandy always goes the extra mile to ensure you leave happy. I am very happy to have happened upon this dealership. They have earned my business for life. More

Highly satisfied with service department They have great customer service & follow up. Always exceeds expectations! Try to know the customers personally & make every effort to make each visit They have great customer service & follow up. Always exceeds expectations! Try to know the customers personally & make every effort to make each visit a positive experience. More

Long term customer I just got my 4th car from Audi Clearwater, working with Bob Kimball. Bob is a great guy, very knowledgeable, and goes out of his way to ensure an eff I just got my 4th car from Audi Clearwater, working with Bob Kimball. Bob is a great guy, very knowledgeable, and goes out of his way to ensure an efficient car buying experience. Everyone we have worked with has been friendly and accommodating. More