Audi Columbia
Columbia, SC
Filter Reviews by Keyword
By Type
404 Reviews of Audi Columbia
Excellent experience with Andrew. He warmly welcomed us and easily answered all of our questions. Andrew is an asset to your sales team. Very well organized sales process. He warmly welcomed us and easily answered all of our questions. Andrew is an asset to your sales team. Very well organized sales process. More
The service representative (Chris Davila) explained clearly the problem causing overconsumption of oil and discussed with me my options. He is patient and thorough. I also appreciated that he remembe clearly the problem causing overconsumption of oil and discussed with me my options. He is patient and thorough. I also appreciated that he remembered clearly past interactions with him. I was, as usual, treated very well. The service area is more comfortable, clean, and well-provisioned for customers like me who wait for their cars. More
I am extremely disappointed with the lack of professionalism at Audi of Columbia. My car has been sitting there for 3 weeks, and I still have no update or estimated time on when it will even be professionalism at Audi of Columbia. My car has been sitting there for 3 weeks, and I still have no update or estimated time on when it will even be looked at. No one has reached out with any status update in all this time, which is completely unacceptable for a luxury brand dealership. On top of the inconvenience, I was not offered a loaner vehicle, leaving me without transportation while my car remains untouched. It is clear they do not have the proper staff or trained technicians to service electric vehicles, which raises serious concerns for Audi owners who rely on them for specialized care. Audi of Columbia needs to invest in skilled, properly trained EV technicians, and improve communication with customers. The level of disregard shown throughout this experience is unprofessional, disappointing, and does not reflect the standard expected from an Audi dealership. More
Outstanding customer service. The questions I asked were answered. The waiting room was immaculate and quiet! For any further issues we have with our Audi Q5 will be handled by Au The questions I asked were answered. The waiting room was immaculate and quiet! For any further issues we have with our Audi Q5 will be handled by Audi Of Columbia. More
Knowledgeable team and good communication. Waiting area has nice amenities and work stations are available. Waiting area has nice amenities and work stations are available. More




