Audi Columbia
Columbia, SC
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404 Reviews of Audi Columbia
My last few service experiences at this dealership left more to be desired and not up to standard. When interacting with the advisors there was an underlying tone of rudeness and condescension that wasn’t more to be desired and not up to standard. When interacting with the advisors there was an underlying tone of rudeness and condescension that wasn’t entirely overt but noticeable. The level of customer service was not the same for all customers across the board. More
Their service is above average…one of the best I’ve ever had and I’ve had great service from past dealerships. The entire staff was professional, courteous and above all made sure I was comfortable during had and I’ve had great service from past dealerships. The entire staff was professional, courteous and above all made sure I was comfortable during my wait. Overall my service was exceptional! More
This was the best experience I have ever had making a purchase. The customer service and follow up were second to none. I would highly recommend to anyone wanting to buy a car to use Jim Hudson Audi of C purchase. The customer service and follow up were second to none. I would highly recommend to anyone wanting to buy a car to use Jim Hudson Audi of Columbia. More
Communication and speed of service were disappointing. I dropped off on Monday and picked up Thursday. I never fully understood what was needed and phone calls were not returned. I dropped off on Monday and picked up Thursday. I never fully understood what was needed and phone calls were not returned. More
Great experience as always! Chris Davila was amazing and helpful. Work completed correctly and very satisfied. Chris Davila was amazing and helpful. Work completed correctly and very satisfied. More
I enjoyed the atmosphere at the dealership. They certainly made me feel like the customer. I drove from the Charlotte area to Columbia as this dealership treats the customer in a superior mann They certainly made me feel like the customer. I drove from the Charlotte area to Columbia as this dealership treats the customer in a superior manner to other Audi dealerships More
Ali was very attentive to our needs and what we wanted in a car. The purchase process went fairly smoothly with a timely settlement on a price and then the follow on paperwork. a car. The purchase process went fairly smoothly with a timely settlement on a price and then the follow on paperwork. More
I was in a week ago Friday for routine maintenance. Was told I need brakes and new tires. Break job was completed; however, there were only two of the four needed tires in stock. I was told by the serv Was told I need brakes and new tires. Break job was completed; however, there were only two of the four needed tires in stock. I was told by the service advisor that I needed to contact parts to order the tires. This made no sense to me but I called the parts department, told the clerk that I had an appointment for Saturday the 17th. I was told that it would take a day to get the tires and that they would be available for my appointment. I arrived Saturday morning shortly before 9:00am, grabbed a water, and began reading a book. After about 15 minutes I was informed that the tires were not ordered. It is over an hour drive from my house to the dealership. I wasted three hours. You may live here, work here, and worship here. I would prefer your dealership did its job here... More




