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Audi Concord

Concord, CA

4.8
84 Reviews

1945 Market Street

Concord, CA

94520

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84 Reviews of Audi Concord

February 13, 2024

Excellent Dealership. Nice facility. Sales staff took great care of my needs at time of purchase More

by 9er123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaye, Eddie, Michael
Feb 13, 2024 -

Audi Concord responded

Thank you for the review! We hope to see you again at Audi Concord!

February 12, 2024

Took care of my service as expected, took awhile to awhile to get a call back for an update More

by Jbernett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pattie Marie
Feb 20, 2024 -

Audi Concord responded

We're so glad our Audi Concord Team delivered quality service, however, we do apologize for any delay in communication. We appreciate your feedback and will take it into consideration as we work to make improvements. If there's anything else you'd like to add, please don't hesitate to reach out. Take care!

February 08, 2024

Would recommend this dealership to friends and family. Very courteous and efficient. My Service advisor was very helpful and genuine nice guy. More

by gil.palomino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon
Feb 08, 2024 -

Audi Concord responded

Gil, we're delighted to know you had a positive experience at Audi Concord and found our team helpful and knowledgeable. Thanks for recommending us to your friends and family, we hope to see you again down the road!

February 07, 2024

The team at Audi concord was absolutely Professional, quick, informative, and transparent throughout the process. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 08, 2024 -

Audi Concord responded

We appreciate your kind words! It's great to know that our team at Audi Concord was able to provide you with the excellent experience we strive for. Thanks for choosing us!

February 06, 2024

Brought A6 in for repair of coolant leak. Diagnosed day 1 (made appointment first), ordered parts, returned day 2. Side xxxxxxof rodent nest in engine and airplane crash on the street outsi More

by A6_Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
Feb 06, 2024 -

Audi Concord responded

We're glad to know that despite the unexpected events, your experience with us at Audi Concord was a positive one. Patty and our team always strive to provide top-notch service! Thanks for trusting us with your A6's repair needs.

February 06, 2024

Service Advisor. Damon Kent was outstanding.. He listened to my concerns, was very knowledgeable about my car,had all paper work and history of my car. He kept me up More

by Rl12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Kent
Feb 06, 2024 -

Rl12 responded

Great service

Feb 07, 2024 -

Audi Concord responded

Thank you for taking the time to share your excellent experience with Damon and the team at Audi Concord! We hope to assist you again in the future!

February 05, 2024

Once again, Damon Matthew at Audi of Concord has provided exceptional service. From beginning to end the process is seamless. More

by jspitzka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Matthew
Feb 06, 2024 -

Audi Concord responded

We're ecstatic to know Damon at Audi Concord was able to provide you with outstanding service! We strive for seamless experiences like yours — thanks for sharing!

January 24, 2024

My service advisor Patty was wonderful to work with. She explained the 80k service in detail. More

by lferraris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
Jan 24, 2024 -

Audi Concord responded

We are glad to hear that Patty took excellent care of your 80k service. Thank you for working with the Audi Concord team! Drive safe!

January 24, 2024

They really did a good job except they didn’t clean up the mess inside More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 25, 2024 -

Audi Concord responded

Thank you for sharing your honest feedback with us, Theresa. While it's great the service went smoothly, we're very sorry for any mess you encountered. Please contact the team at Audi Concord directly if there's anything we can do to rectify this situation.

January 20, 2024

Easy and efficient. That’s all that needs to be said. From setting the appointment to the service at the dealer. More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 22, 2024 -

Audi Concord responded

Rick, we're glad to know your experience at Audi Concord was easy and efficient. Thanks for choosing us!

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