1,056 Reviews of Audi Dallas - Service Center
Went in for periodic maintenance. Was out I. 2 hours. Service Advisor Andy is great. Mechanic who inspected my car did not try to upsell needed repairs. Overall excellent and plea Was out I. 2 hours. Service Advisor Andy is great. Mechanic who inspected my car did not try to upsell needed repairs. Overall excellent and pleasant service More
This dealership is very awesome! The staff is super helpful and are so professional. They go out there way to help all customers. I appreciate the assistance each time I go there The staff is super helpful and are so professional. They go out there way to help all customers. I appreciate the assistance each time I go there More
Great experience thoroughly enjoy everyone at Audi dallas especially Oliver who was very helpful with the entire process. especially Oliver who was very helpful with the entire process. More
Had an issue with my seat latch. Called Jaramy Lalonde , she set me up with Service. They did diagnosed the issue and ordered the part and when it came in I dropped off my car and Called Jaramy Lalonde , she set me up with Service. They did diagnosed the issue and ordered the part and when it came in I dropped off my car and about 5 hours later I was ready to go. In and out More
I am BEYOND HAPPY and just. .. wowed with the level of service and how much you guys care. Tim Bennett (Service Dept) is the best guy ever. So kind, thoughtful, polite, genuine .. wowed with the level of service and how much you guys care. Tim Bennett (Service Dept) is the best guy ever. So kind, thoughtful, polite, genuine, and extremely thorough. Just a super honest, ethical, integral, do the right thing kind of guy. He really cares. Is passionate. And he goes above and beyond to ensure things are done right. Arti Timmin (Sales) from Day 1 has been incredible. So detail oriented, kind, mindful, impactful, and like Tim... goes above and beyond in terms of customer service, relationships, and advocacy. He is masterful, knows people, and is a great communicator. Hats off the best Audi team in the USA. More
Excellent customer and vehicle service. Clean comfortable waiting area with cpmplimentary snacks, coffee and tea Clean comfortable waiting area with cpmplimentary snacks, coffee and tea More
I am extremely thankful for Audi Dallas service department for their exceptional and professional personnel. First, Matt Truong has always provided me with trustworthy advice on taking care of my A department for their exceptional and professional personnel. First, Matt Truong has always provided me with trustworthy advice on taking care of my Audi Etron and somehow is able to arrange a loaner for me to use while my Etron is being serviced. Second, the mechanics who work on my Audi are the best in this automotive industry. My Etron is well maintained because of Matt Truong and the Audi team, who are all super knowledgeable, polite, and always professional. Thank you, Audi Dallas, for all you do for me. I am very grateful, Ellen Siu More