Audi Dallas - Service Center

This dealership is very awesome! The staff is super helpful and are so professional. They go out there way to help all customers. I appreciate the assistance each time I go there The staff is super helpful and are so professional. They go out there way to help all customers. I appreciate the assistance each time I go there More

Great experience thoroughly enjoy everyone at Audi dallas especially Oliver who was very helpful with the entire process. especially Oliver who was very helpful with the entire process. More

Had an issue with my seat latch. Called Jaramy Lalonde , she set me up with Service. They did diagnosed the issue and ordered the part and when it came in I dropped off my car and Called Jaramy Lalonde , she set me up with Service. They did diagnosed the issue and ordered the part and when it came in I dropped off my car and about 5 hours later I was ready to go. In and out More

Great service and very professional, service done with in the timely manner. Really appreciate it the timely manner. Really appreciate it More

I am BEYOND HAPPY and just. .. wowed with the level of service and how much you guys care. Tim Bennett (Service Dept) is the best guy ever. So kind, thoughtful, polite, genuine .. wowed with the level of service and how much you guys care. Tim Bennett (Service Dept) is the best guy ever. So kind, thoughtful, polite, genuine, and extremely thorough. Just a super honest, ethical, integral, do the right thing kind of guy. He really cares. Is passionate. And he goes above and beyond to ensure things are done right. Arti Timmin (Sales) from Day 1 has been incredible. So detail oriented, kind, mindful, impactful, and like Tim... goes above and beyond in terms of customer service, relationships, and advocacy. He is masterful, knows people, and is a great communicator. Hats off the best Audi team in the USA. More

Excellent customer and vehicle service. Clean comfortable waiting area with cpmplimentary snacks, coffee and tea Clean comfortable waiting area with cpmplimentary snacks, coffee and tea More

I am extremely thankful for Audi Dallas service department for their exceptional and professional personnel. First, Matt Truong has always provided me with trustworthy advice on taking care of my A department for their exceptional and professional personnel. First, Matt Truong has always provided me with trustworthy advice on taking care of my Audi Etron and somehow is able to arrange a loaner for me to use while my Etron is being serviced. Second, the mechanics who work on my Audi are the best in this automotive industry. My Etron is well maintained because of Matt Truong and the Audi team, who are all super knowledgeable, polite, and always professional. Thank you, Audi Dallas, for all you do for me. I am very grateful, Ellen Siu More

The service team is fantastic. They always are quick to greet me and ensure my car is taken care of in an efficient manner. They always are quick to greet me and ensure my car is taken care of in an efficient manner. More

Appointments are easy to schedule. Tim Bennett has been extremely helpful with a couple of tire issues as well as warranty items. All issues were addressed. We trust Tim’s input and Tim Bennett has been extremely helpful with a couple of tire issues as well as warranty items. All issues were addressed. We trust Tim’s input and recommendations. A tire specialist (don’t have his name) was also very knowledgeable and helpful today. Dealership overall seems very efficient. Highly recommend Audi Dallas over two other Audi dealerships: one in north Dallas and one in north Houston. More

I wholeheartedly recommend requesting Gary for exceptional vehicle service; he is truly the best service manager I have ever encountered. Thank you, Gary, for your excellent work! exceptional vehicle service; he is truly the best service manager I have ever encountered. Thank you, Gary, for your excellent work! More