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Audi Dallas - Service Center

Dallas, TX

4.8
1,044 Reviews

1,044 Reviews of Audi Dallas - Service Center

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April 29, 2022

Service was fine. THEN CAME ENDLESS TEXTS FOR A GOOD REVIEW! Relentless and bothersome. It’s not worth the endless text interruptions to use Audi Dallas Service. So... More

by Tom D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Neal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2022 -

Audi Dallas responded

Tom, we want to thank you for your business and your feedback regarding our follow up text messages for feedback. Your insight regarding the abundant messaging is appreciated and will be passed along to our senior leadership for review to ensure it's in alignment with our expectations. Thank you for taking a moment to share your sentiment and please let us know when we may have the opportunity to serve you again. Best wishes!

April 29, 2022

Excellent service all the way around! Trustworthy, friendly and efficient. Their service department and my representative Eric is the BEST! More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Audi Dallas responded

Kathy, thank you for sharing 5-stars! We're glad to hear Eric and the rest of our team are trustworthy, friendly, and efficient! We appreciate your feedback and look forward to serving you additionally next time! Take care!

April 23, 2022

Jordan Windham continues to excel in customer service.   I have persuaded two dear friends to move their Audi service from other dealers to AudiDallas with specific instructions to insist on Jordan.  He More

by Texasadoptionattorney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Apr 23, 2022 -

Audi Dallas responded

Texasadoptionattorney, thank you for the 5-star review! We're glad to hear Jordan Windham earned your recommendation! We look forward to serving you again in the future. Take care!

April 23, 2022

Oscar and service people were great. I have used two other Audi dealerships for service over the years and you are far superior. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar in Service
Apr 24, 2022 -

Audi Dallas responded

Joe, thank you for the 5-star review! We're glad to hear Oscar and the rest of our service team were great! We look forward to serving you additionally next time. Thanks again!

April 21, 2022

Very helpful, Very clean, professional. fast service. I would go back anytime to get service. Thank you. More

by Petemartinez375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar M
Apr 21, 2022 -

Audi Dallas responded

Petemartinez375, thank you for sharing 5-star praise. We're happy to hear our team was helpful and professional! We greatly appreciate your endorsement and look forward to the next opportunity to serve you. Thanks again!

April 19, 2022

I always receive superior service and they make me feel as if I am a valued customer. More

by Bean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Seely
Apr 19, 2022 -

Audi Dallas responded

Bean, thank you for your 5-stars! We're glad to hear our team always provides superior service and makes you feel like a valued customer! We appreciate your praise. Let us know when we may serve you again. Take care!

April 19, 2022

Service was great Everything went smooth and fast and was convenient Answer a lot of questions and gave us Intel on a lot of details on our vehicle More

by Mazi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Audi Dallas responded

Mazi, thank you for your 5-stars! We're glad to hear our service was great and everything went smooth! We appreciate your praise. Let us know when we may serve you again. Best wishes!

April 16, 2022

I had a flat tire on the way to work and called dealership to find out if my hazard insurance had expired. I was assured it hadn’t. My car was towed to the dealership and not out was the flat tire More

by Patricia.edmond
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Elliot, Isaac Nieto, Chris Alford
Apr 16, 2022 -

Audi Dallas responded

Patricia.edmond, thanks for the 5-star rating! We're happy to hear our team was helpful, courteous, and provided you a great experience! We look forward to serving you additionally in the future! Best wishes!

April 12, 2022

My vehicle was being serviced for a recall repair. I received great service (as always) and only have positive things to say about leasing/car buying and maintenance/repair services at Audi Dallas. More

by Smfranklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Seely
Apr 12, 2022 -

Audi Dallas responded

Smfranklin, thank you for your 5-stars! We're glad to hear our team provided great service! We appreciate your praise. Let us know when we may serve you again. Thanks again!

April 09, 2022

Completed service on time and communicated very well about what to expect regarding the service appointment. More

by Ssmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Audi Dallas responded

Smith, thank you for your 5-stars! We're glad to hear your service was completed on time and our team communicated very well! We appreciate your praise. Let us know when we may serve you again. Take care!

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