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Audi Danbury

Danbury, CT

4.6
1,416 Reviews

25 Sugar Hollow Rd

Danbury, CT

06810

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1,416 Reviews of Audi Danbury

March 30, 2021

Dave was a big help, and I also appreciated how the dealership has responded to concerns about the pandemic. This was virtually my first public outing, and I felt safe in the environment. More

by geridley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
March 30, 2021

Great service everyone is super friendly with a great attitude. I wouldn’t choose any other Audi dealer to bring my car to. Highly satisfied!!!! More

by JOHNNY1885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
March 29, 2021

Clean, easy to get in and out, attentive service rep (David Guertin is awesome), good communication, problem fixed - it took over a week and a nice courtesy car was provided. All in all, a good experien More

by Mahoneyjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
March 29, 2021

The service department is like family at this point. Everyone is so friendly and helpful and ensure that my needs and expectations are exceeded. Especially Al! Thank you all. More

by MJD95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Tech Matt, Al Cretacci
March 29, 2021

My appointment was scheduled for two hours and I was out in just over an hour. I purchased cross bars and a new roof box and one of the straps was broken but John and Al replaced the strap within a day. More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson, Al Cretacci
March 29, 2021

Confusing check out,no signs telling you what window to go to to check out. Other than that the waiting area is clean,perhaps a warm snack would go nice with coffee as I tend to get my service early. But More

by ELBOBAMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
March 29, 2021

Rich at Audi of Danbury was an amazing salesman. He was very patient and considerate throughout our entire process. Everyone at the dealership from start to finish were amazing. I will be returning to them More

by PDENEMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Hauptner
March 29, 2021

This is the best dealership I have ever worked with. The service writer, John, is terrific as are the tecnicians. I have never had to bring my car back because a problem wasn't fixed right the first time. W More

by EPMAGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson, Jim Ceccarelli, Steve Johnson
March 29, 2021

Friendly attitude and quick customer Service. Able to answer all my questions, very knowledgeable of my concerns, will return for future service. Detailed with inspection. More

by CBREEZE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
March 29, 2021

dave guertin is always terrific as my service executive, friendly thoughtful and engaging. he helps with all issues minor or large. his work is always great. More

by barry33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
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