Audi Danbury

Excellen Service as always at the Danbury Audi on Sugar Hollow Rd. Will return for my service needs/ Hollow Rd. Will return for my service needs/ More

I brought my car in on Thursday of last week for a software recall, and for concerns I had about my tires, my tire pressure monitor kept going off, and one tire happened specifically lower than the ot software recall, and for concerns I had about my tires, my tire pressure monitor kept going off, and one tire happened specifically lower than the others, I wasn’t sure there was nothing wrong with my tires after leaving the dealership picking up my car the tire pressure monitor went off again, I ended up having to take my car to a local shop by my house and my tire that I pointed out to a service advisor had a nail in it which was the reason my tire pressure monitor kept going off. I was annoyed that I had to leave my car overnight for the software recall, I asked twice if there would be an available loaner and was told no, when I was picked up from the dealership there were 4-5 loaners in the lot. I felt not only inconvenienced, and annoyed. Had there not been a recall I would not have taken my car to the dealership. From now on I will take my car to a dealership further from my home as clearly my business is not appreciated here. More

Excellent and courteous service; very helpful and informative. Nate was a consummate professional. Thank you for the many years. informative. Nate was a consummate professional. Thank you for the many years. More

Service department is well organized and efficient. Nate is amazing, very customer focused and a pleasure to work with. Nate is amazing, very customer focused and a pleasure to work with. More

Excellent service and pleasant experience. Always on time and very complete. Pictures are a nice touch. Always on time and very complete. Pictures are a nice touch. More

Service advisors have always been extremely helpful. Nate is super friendly and professional. Easy to schedule appointments. Nate is super friendly and professional. Easy to schedule appointments. More

Great dealer - they have an excellent sales team (especially Kevin) and service facility, process and team (especially Kevin) and service facility, process and team More

Every time I visit Audi Danbury for service, I am reminded of how pleased I am that I bought my S5 from them! Service team is the best, Nate always takes care of me, keeps me updated and communicate reminded of how pleased I am that I bought my S5 from them! Service team is the best, Nate always takes care of me, keeps me updated and communicates with excellent guest service courtesy. What a pleasure! More

Waiting is never fun, but Danbury Audi makes it as painless as possible. Everything is available for your to use and John was outstanding. painless as possible. Everything is available for your to use and John was outstanding. More

This was a great experience very professional staff I was very pleased with the work very pleased with the work More