Audi Danbury

The level of customer service is horrendous, with zero respect for your time or delivering your vehicle when promised. Don't bother taking it up with John either - you'll get a "thanks for telling us" and respect for your time or delivering your vehicle when promised. Don't bother taking it up with John either - you'll get a "thanks for telling us" and be sent on your way. More

I had reserved a loaner but Gabriel said the service could be completed in 2 hours so I waited. In two hours, the service was completed, all of the work was explained to me. and I was a very satisfied could be completed in 2 hours so I waited. In two hours, the service was completed, all of the work was explained to me. and I was a very satisfied customer. Very comfortable waiting area. Danbury Audi once again lived up to its reputation as the best Audi dealer in the country. More

Great reception. Service representative Gabriel Henriques, was attentive and organized. Loaner car heated (on a frosty morning) , and ready to go with minimal delay Service representative Gabriel Henriques, was attentive and organized. Loaner car heated (on a frosty morning) , and ready to go with minimal delay. Really appreciated the service tech video sent to my phone showing the problem, and proof of the solution to the problem (open co-ax cable from back-up camera).. More

Gabriel was fantastic! I’m so glad I went to the Danbury Audi location. It was a real pleasure! I’m so glad I went to the Danbury Audi location. It was a real pleasure! More

As always a great job. It’s a pleasure to visit this Danbury service department It’s a pleasure to visit this Danbury service department More

Very professional, very nice people; They are all so helpful and make the experience great helpful and make the experience great More

Everyone was very helpful I can’t say enough about our salesman Joe Miller he went above and beyond to make our experience great Marcel was very helpful explaining things to us The Dealer ship is beau salesman Joe Miller he went above and beyond to make our experience great Marcel was very helpful explaining things to us The Dealer ship is beautiful More

Very professional dealership. I worked with employees in the Parts Department, Customer Service Desk, and Vehicle Service and everyone was extremely pleasurable and knowledgeable I worked with employees in the Parts Department, Customer Service Desk, and Vehicle Service and everyone was extremely pleasurable and knowledgeable. All paperwork was waiting for me as was the loaner vehicle. It made the hour drive to the dealership a lot more tolerable. Really loved the video explaining the work that needed to be addressed. More

The service at Danbury Audi has been excellent. My Service Advisor, Al Cretacci, patiently answers all my questions, and has been very helpful from Day One. I have nothing but praise for this deale My Service Advisor, Al Cretacci, patiently answers all my questions, and has been very helpful from Day One. I have nothing but praise for this dealership. More

They are the best. They take care of both of our cars. From purchase to service I would recommend them without hesitation. They take care of both of our cars. From purchase to service I would recommend them without hesitation. More