Audi Devon - Service Center
Devon, PA
1,670 Reviews of Audi Devon - Service Center
Easy in and out Simple drop off and pick up. My loaner car was clean and ready to go. Was in the building less than 15 minutes. Simple and easy. Simple drop off and pick up. My loaner car was clean and ready to go. Was in the building less than 15 minutes. Simple and easy. More
Kyle was great to work with Everything was excellent, and they even arranged a Lyft ride to and from the dealership because it was raining and I couldn't walk. The service was t Everything was excellent, and they even arranged a Lyft ride to and from the dealership because it was raining and I couldn't walk. The service was thorough and they also did a recall More
It was aweful I would never recommend taking your vehicle there for service. Had to wait 30 minutes for loaner car,the charges were excessive. The main issue was u I would never recommend taking your vehicle there for service. Had to wait 30 minutes for loaner car,the charges were excessive. The main issue was u had problem with my radio. Charged me over $100 to diagnose and then told me defective part but I would have to pay $900 to have it repaired. I have owned Mercedes and BMWs and never had an issue in 35 years. Never again More
Fantastic service. Couldn’t be happier with the time and quality of the service team. From the time of drop off to working with Andre to the video of my vehicle being ev Couldn’t be happier with the time and quality of the service team. From the time of drop off to working with Andre to the video of my vehicle being evaluated to pickup, I felt like I was their most important client. I wouldn’t consider going elsewhere. More
Excellent service in resolving a difficult problem. The appointment was handled effectively and scheduled for the date we needed. The service advisor quickly prepared the maintenance request, provided t The appointment was handled effectively and scheduled for the date we needed. The service advisor quickly prepared the maintenance request, provided the loaner vehicle and provided periodic updates. The difficult problem was resolved and the repair made in a professional manner. Excellent job by the entire Audi team. More
Nicely done Devon Audi! Thank you to the service team for their work on my tires. The job was completed in a timely fashion and I was pleased with the outcome. Thank you to the service team for their work on my tires. The job was completed in a timely fashion and I was pleased with the outcome. More
Inspection was completed quickly and efficiently. I also requested for roof bars to be installed and the service department installed them AND showed me how. was completed quickly and efficiently. I also requested for roof bars to be installed and the service department installed them AND showed me how. More
First service that was not exceptional Alert on dash said my right rear light was not working despite that it appeared to be working to my evaluation. Went to AUDI and was told it was my l Alert on dash said my right rear light was not working despite that it appeared to be working to my evaluation. Went to AUDI and was told it was my left rear light and it was replaced. As I was driving out of AUDI after service was completed, the same alert message was on dashboard. Went back and they then told me it was the right rear light and part was ordered. The part arrived a few days later but was damaged so another one was ordered. Finally after about 10 days it was fixed. I'm not sure I needed to pay $700 for the left sided rear light. More
Very good & timely service Very professional friendly & clean dealership. What a fresh difference from the horrible service experience at other dealer of purchase. Will come bac Very professional friendly & clean dealership. What a fresh difference from the horrible service experience at other dealer of purchase. Will come back again to Devon Audi More
Very smooth experience I would have given 5 stars, but when I returned home I found a felt like material protruding from the seam between my rear bumper apron and the quarte I would have given 5 stars, but when I returned home I found a felt like material protruding from the seam between my rear bumper apron and the quarte panel. I am guessing it came from the car wash after the service. I was able to remove the material, but the apron and quarter panel no longer align properly. It is a very small issue, and not one I am willing to take the car back in for, because it is inconvenient. More