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Audi Devon - Service Center

Devon, PA

4.9
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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August 07, 2020

Great outstanding service my visit for my service was good. My Audi was ready when expected and they always kept me up to date on what they were working on. More

by BARBMOR2012
Recommend Dealer
Yes
Employees Worked With
Gary Smith
Aug 07, 2020 -

Audi Devon responded

We are so happy to hear that your experience at Audi Devon was so transparent and efficient! Thank you for your support and we hope to see you again down the road!

August 06, 2020

Outstanding, per usual I have used various local dealerships for service since purchasing my A6 (not at Devon), Audi Devon is by far the best around, and I won't go anywhere More

by Jeff O'Donnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Finn
Aug 06, 2020 -

Audi Devon responded

Jeff, thank you for the review! We are so glad you enjoy working with our team at Audi Devon, and it is our pleasure to service your Audi A6 here. We look forward to your next visit!

August 06, 2020

Another great customer experience! I continue to have excellent customer experience at Audi Devon. My SQ5 was in for service and was finished on time! I even was given a loaner car. More

by TSG778
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff.
Aug 06, 2020 -

Audi Devon responded

We're so grateful to have you as a loyal Audi Devon customer! It's our pleasure to deliver convenient, efficient service every time you bring your Audi SQ5 in for repairs. Thank you for continuing to trust us with your vehicle and your business!

August 06, 2020

Really good customer service First off, I attempted to make an appointment at Audi of West Chester but their wait was too far out given I was having trouble with my running tempe More

by KVN_WHITEHEAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont know
Aug 06, 2020 -

Audi Devon responded

Thank you for the review! It was our pleasure to assist you here at Audi Devon. If you ever need anything else, don't hesitate to come back and see us again!

August 04, 2020

Great experience with one hiccup Scheduling my car for its recall was very simple and customer friendly. The service work, as usual, was terrific, The service personnel were professio More

by FRANKH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Finn
Aug 05, 2020 -

Audi Devon responded

Hi Frank, I am glad to hear that our team was a pleasure to work with as customer satisfaction is our goal. We want all guests to be comfortable during their visits and I do apologize for any additional wait-time. I'd like to assure you that safety remains a top concern for us and we are taking precautions to keep our space clean. We hope to do business with you again! Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

August 01, 2020

Told that my car at 118,000 miles needed a new engine. Are you kidding? I am a senior citizen that takes good care of my car. I've been bringing it continually to Audi Devon. I am very disappointed in Au More

by KARENJK130
Recommend Dealer
No
Employees Worked With
dont kmow names
Aug 11, 2020 -

Audi Devon responded

I am sorry that you received bad new about your car.. I also understand that a person can maintain a vehicle and it can still break or need significant refurbishment. Sometimes we are in the unenviable position to deliver this news. I hope that you can understand our position and if we can be of any further assistance please reach out to me. Regards, Leo

July 31, 2020

Great experience, cost was less than expected and I was given a loaner car until the next day. Very happy with results and continue to be a satisfied Audi customer More

by Amy H
Recommend Dealer
Yes
Employees Worked With
IDK
Aug 02, 2020 -

Audi Devon responded

Amy, thank you for taking the time to leave us a 5-star review! It was our pleasure to service your vehicle here at Audi Devon, and we look forward to your next visit!

July 29, 2020

Another unusual repair on a 25 year old 1996 A6, and, the parts were available, and, the repair was done while waiting! Kyle always makes things work. More

by rstonecipherR786632r
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
Jul 29, 2020 -

Audi Devon responded

Reviews like this one always make us smile! We're thrilled to hear that you've continued to trust us with your 1996 Audi A6, and that Kyle always knocks it out of the park. Thank you for your confidence in Audi Devon!

July 29, 2020

Walk In Service I walked in and was treated well and helped quite a bit. They treated me fairly and it was appreciated. Thank you for all you've done. More

by TSNYDER4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept. - Mike??
Jul 30, 2020 -

Audi Devon responded

Thanks for the five-star review! We're so glad we could provide friendly, honest service. Thank you for trusting Audi Devon with your car repair needs!

July 28, 2020

Yes is with caution. My experience this year is 360 degrees different that last year. I understand that dealerships have to sell services but hopefully they are actually necessary. I was, however, put More

by CLEARINGS2
Recommend Dealer
Yes
Employees Worked With
Rob Mohler/ Kyle Laws
Jul 30, 2020 -

Audi Devon responded

I'm very surprised to hear about the way you were spoken to as we run our business to provide transparent service. I'd like to learn the details of this situation so I can ensure it doesn't happen again. Without your name, I won't be able to locate your contact information. Would you please reach out to me when you have a moment? Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

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